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Job Details

Bristol Myers Squibb

Associate Specialist, GMP Training

Equipment/Technology Specialist

Equipment and Facilities Specialist


Phoenix, Arizona, United States

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Education requirements:

  • Bachelor’s degree in education, science, or a related discipline preferred.

  • Minimum of two years of relevant work experience required, preferably in a regulated environment, Pharmaceutical, Manufacturing, Healthcare, and/or Quality Operations.

  • Experience administering an LMS and other quality systems is a plus (ComplianceWire, SuccessFactors, Veeva, ServiceNow)

  • An equivalent combination of education and experience may substitute.

Qualifications & Experience

  • Knowledge of Learning Management Systems.

  • Collaboration skills with all levels of employees. Has a high degree of customer service, working with internal customers from all levels of the organization.

  • Advanced proficiency in using Outlook, Word, Excel, PowerPoint, and Adobe Acrobat with a high emphasis on Excel.

  • Enjoys performing administrative tasks with keen attention to detail

  • Excellent writer with technical writing skills.

  • Excellent time management skills.

  • Ability to quickly learn new technologies and become a subject matter expert.

Key Responsibilities

  • Performs data entry to process and verify all electronic and paper training records. Data is entered with high-quality standards.

  • Recognizes and resolves training issues. Communicates and follows up on any errors and guides users on resolution. Gives constructive feedback to users when explaining issues.

  • Ensures accurate deployment of training for all site employees.

  • Manages the Site Master Training Plan, List of Approved Trainers, and the Curricula Catalog.

  • Creates and/or modifies curricula and training items.

  • Administers and troubleshoots the LMS for all users.

  • Confirms training is accurately assigned and completed before system access is granted.

  • Verifies and approves training information within the document management system.

  • Maintains training records for all personnel according to regulatory and document retention requirements.

  • Uses intermediate knowledge of excel to produce data, develop reports, and conduct analysis for training metrics. Sends weekly reports to inform managers of compliance.

  • Supports site inspections and audits for training-related requests.

  • Creates email communications and newsletters.

  • Participates in continuous improvements.

  • May create training materials and teach classes as needed.

Working Conditions

  • Work is performed in a typical office environment, with standard office equipment available and used. Work is generally performed seated but may require standing and walking for up to 10% of the time. Lighting and temperature are adequate and there are no abnormal conditions caused by noise, dust, etc.

  • Travel Requires travel < 10% of time



Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.