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Job Details

Accounts Receivable Specialist

Equipment/Technology Specialist

Equipment and Facilities Specialist


Tampa, Florida, United States

Do you have innate problem-solving and analytical skills with the ability to self-manage and an intellectual curiosity always leading you to continue to learn and advance? Do you want to take those skills and passions and apply them to a world-class organization?

Then apply today to our Finance Team at Ashley Furniture – the World’s Largest Furniture Manufacturer!

Our large in-house finance team strives daily to take our multi-billion-dollar business to the next level!

Accounts Receivable Specialist

What Will You Do?

The Accounts Receivable Specialist will monitor and oversee multiple retail store market accounts receivables. This position will audit daily posted sales, customer deposits, collections, disputes, and reconciliations to reduce bad debt. This position creates and reviews receivables reports daily with the ability to correct authorized balances as needed.

The Accounts Receivables Specialist will work in conjunction with Corporate Finance, retail stores and customers to resolve customers' disputes and collections of past due accounts. This position will maintain prompt, efficient and accurate data entry to ensure customer issues are solved timely.

  • Complete and update specified reporting according to standard operating procedures.
  • Process fraud claims and ensure necessary documentation is completed and handled properly and within the deadline assigned; collaborate with local law enforcement for investigation as needed.
  • Work to resolve credit card disputes for retail customers, according to standard operating procedures, ensuring deadlines are met.
  • Collect on NSF checks as needed.
  • Review all payments to ensure that all payments have been applied to the proper sales orders; make any adjustments as needed.
  • Complete month-end processes for retail according to standard operating procedures.
  • Process and compile supporting and necessary documentation for retail accounts receivable audit selections; complete the process as needed.
  • Review all accounts receivables for assigned enterprise retail stores and provide store personnel with necessary information as appropriate.
  • Review scanned finance paperwork and documentation; advise store personnel of any issues and work in collaboration to resolve.
  • Perform data analysis to determine root cause of issues; make recommendations and changes for adjustments and improvements.
  • Demonstrate the Company’s Core and Growth Values in the performance of all job functions.

What Do You Need?

  • Associate degree in business or related field or equivalent work experience, Required
  • 6 months credit or finance experience, Required
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills
  • Effective time management and organizational skills
  • Work independently as well as in a team environment
  • Document management system
  • Analytical and problem-solving skills
  • Maintain confidentiality
  • Working knowledge of Continuous Improvement
  • Handle multiple projects simultaneously within established time constraints
  • Proficient computer skills, including experience with Microsoft Office Suite, especially MS Excel, internet
  • Strong skills in agility, along with the ability to pivot easily when directions and priorities changes on short notice
  • Perform under strong demands in a fast-paced environment

Who Are We?

  • We offer competitive pay and excellent benefits.
  • We are a multi-billion-dollar company and the largest manufacturer of furniture in the world and offer one of the industry’s broadest product assortments at over 20,000 storefronts in 123 countries.
  • Growth-Focused is one of our core values, and we are dedicated to helping you grow with us through training, mentoring, and coaching as well as investing in the latest design tools, production equipment and new technologies.
  • Environmental efforts are a priority as we continually seek to recycle, reuse, and replenish every day.
  • Millions of dollars are contributed annually to local and national charities as we seek to improve the lives of people around the world.

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals only.