Eatons Electrical division is currently seeking a Quality Specialist to join our team. This position is based at our Juarez facility.The Quality Specialist is responsible for plan, support, coordinate and lead the activities associated with preparing for, obtaining and sustaining Customer interface and communication in the Vehicle Group North America region. Develops and maintains processes that support the Customer Satisfaction and QMS interfaces with our OEM customer. Ensures processes meet the multiple requirements of ISO/TS-16949 and EQS by designing and simplifying processes to meet all requirements simultaneouslySome activities related with the position will be:+ Lead improvement of key quality metrics (ZMPD PPM, Warranty, Internal PPM, PPAP on time, etc.) regionally.+ Support a Six Sigma project whose scope is regional+ Support Kaizen events or BPIs where his/her expertise is required+ Primary customer contact responsible for:+ Prepares all proactive customer notifications.+ Prepares all PPAP submissions.+ Manages all ZMPD/LMPD related issues.+ Manages all 8D related issues (along with on time responsiveness)+ Within OEM: Prepares and presents both reactive and proactive Quality Improvement Plan presentations within region,+ including:+ Lead Customer scorecard reviews+ Lead Customer Relationship Reviews+ Manage OEM Roadmap (driving PPM, Warranty, Delivery, and PPAP requirements)+ Lead Customer Quality Award Submissions+ Within Eaton: Manages OEM Scorecards and Relationship in order to:+ Add new customers.+ Ensure compliance to customer quality expectations (including CQI compliance).+ Review and resolve discrepancies between OEM and Eaton Quality scorecards.+ Participate in Design Reviews & Site Reviews to ensure compliance to customer requirements+ Maintain and communicate Customer Satisfaction metrics to the organization+ Leads Customer Focus processes within region.+ Act as a back-up when Customer Focus meeting review lead is absent.+ Manage 8D activities (corrective actions, containment, etc.)+ Lead/Support High Severity Customer Quality Escapes as needed+ Support and Lead Fresh Eyes audits as required.+ Support DNV audits as required.+ Lead Customer Focus Audits within VG facilities+ Manage, assess, communicate and monitor changes to Customer Specific Requirements.+ Manage communication of Customer Requirements to NPD program teams in Phase 1 of ProLaunch+ Support deployment for Change Control Process+ Review and Approve all deviations/ECOs as they relate to customer requirements CalificacionesRequired (Basic) Qualifications:+ Bachelor of Science in Engineering or related field.+ Six Sigma Green/ Black Belt or Shainin Red X preferred+ 1~3 Years progressive quality experience.+ Experience in accessing customer scorecards+ Problem Solving expertise, Customer Methodologies, GM, Ford, Chrysler, Navistar, etc.Preferred Qualifications:+ Analytical / Statistical Tools & Methods:The knowledge of a wide range of problem solving tools and methods, including+ statistics, combined with the ability to select and apply them to make data based decisions to sustain higher levels of+ process or product quality.+ External Requirements: The competency of knowledge, practice and application of the Product / Process and Quality+ System standards of the International Certification Bodies, Industry specific Regulatory Authorities and Customers contractually specified Quality Requirements.+ Inspection & Testing :The ability to use proven tools, techniques, and methodologies to inspect products, measure+ process+ performance, perform product verification and validation testing, and to provide feedback reporting as required. This+ competency is utilized within the framework of the measurement, analysis and improvement aspects of the quality+ management system.+ Product / Process Quality Planning: Product/Process Quality Planning (Advanced Quality Planning; AQP) is the ability to+ strategically define the Critical to Quality elements of a product/process, and the knowledge to effectively analyze, assess+ and mitigate the risks associated with any potential failures.+ Quality Leadership: Quality Leadership is the knowledge of quality management systems and support practices. This+ competency includes the ability to efficiently and effectively assess performance, set strategy aligned with the business+ and use metrics to drive continuous improvements.+ Comfort around higher management, conflict management, interpersonal and political savvy (supplier/customer+ relationships), business acumen, process management, and excellent communication skills.We make what matters work. Everywhere you lookfrom the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every dayyoull find one thing in common. It all relies on power. Thats why Eaton is dedicated to improving peoples lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. Were ethical, passionate, accountable, efficient, transparent and were committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.Puesto: CalidadRegin: LatinoamricaOrganizacin: ES AMER SectorNivel de puesto: Colaborador individualHorario: Tiempo completoEs un trabajo a distancia (es decir, trabajar desde casa o otro centro Eaton) permiti para este puesto?: No -ESEsta oferta de reubicacin posicin?: Relocation from within hiring country onlyViaje: S, un 10 % del tiempoEaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.