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Job Details


Deloitte

Client Account Management, Specialist (27302)

Equipment/Technology Specialist

Equipment and Facilities Specialist

Yearly

No

Costa Mesa, California, United States

Client Account Management -- Cross Industry, Specialist

We're looking for an autonomous self-starter with outstanding organizational and program management skills - a strategic thinker who's also a natural collaborator. As a Client Account Manager (CAM) you'll work with senior Deloitte leaders on some of our most important accounts - helping our teams build relationships, win projects and deliver work. You'll oversee account operations and strategic activities - keeping our practitioners well informed and in front of the client while ensuring account operations run smoothly. You'll work closely with account leadership to help address our clients' most important challenges by bringing them the best of Deloitte. You'll share what other account teams are doing and help to innovate new approaches. You'll be an important link between the larger firm, your account teams, and your clients.




Work you'll do

Responsibilities will be based on specific client relationship objectives and account teams' needs, and will include some or all of the following:

  • Client: develop and execute client relationship strategy, leverage client accelerators and Deloitte thought leadership to build relationships, develop client materials, support pursuits
  • Strategic: develop account strategy and operating model, support annual account planning
  • Leadership: prepare for account leadership meetings, support leadership development
  • People: support account talent strategy, manage team communications and events, manage onboarding and offboarding and team collaboration tools
  • Quality & Risk: manage confidential information program for your account, support compliance initiatives as needed, support procurement relationship and contracting as needed
  • Financial: support financial analysis and reporting, opportunity tracking and internal reporting as needed


The team

At Deloitte, clients are at the heart of everything we do. As a part of Client Experience, Client Account Management (CAM) is a group of over 200 professionals in the US and India who are dedicated to bringing the best of Deloitte to our most important clients. CAMs, like other Deloitte practitioners, are aligned to an industry, but work across our group to share and leverage best practices.




Qualifications

Required:
  • Bachelor's degree
  • Demonstrated account management or consulting experience
  • Minimum 1 year work experience
  • Strong organizational skills
  • Strong project management skills
  • Ability to adapt to a changing environment and manage multiple priorities
  • Exceptional interpersonal and communication skills
  • Proficient in Microsoft Office suite - strong PowerPoint and Excel skills critical
  • Excellent analytical and problem-solving skills
  • Limited immigration sponsorship may be available

Preferred:
  • Experience working in a professional services firm
  • Industry experience