Job was saved successfully.
Job was removed from Saved Jobs.

Job Details


Combined Insurance Company of America

Property Claim Specialist - (CSC O'Fallon / Phoenix)

Equipment/Technology Specialist

Equipment and Facilities Specialist

No

Phoenix, Arizona, United States

- Analyzing coverage to identify coverage available for the loss

- A minimum of 5 years property claims adjusting experience

- Good understanding of Personal Lines and Commercial Coverages and the ability to interpret and make timely coverage decisions

- Reviewing client information on the customer to be informed as to what policies/coverages/services the customer has with Chubb

- Ability to review Xactimate estimates and modify estimates when needed

- Maximizing Immediate Solutions and set up for convenience of the customer

- Contents: Fine Arts, Collections, etc.

- Mitigation and Restoration Services

- Recognizing and recommending other services Identity Theft, Crisis Management, etc.

- Contacting the customer within 6 hour for losses reported during normal business hours

- Ability to handle Property losses up to $25k for Structure and $500k and over for Collections, Contents etc.

- Working with the business leaders to maximum the customer experience: Underwriting, Sales, Claims Business Relationship Consultants, etc.

- Contacting the customer at resolution to discuss the level of customer satisfaction and check for unresolved issues

- Follow up on the progress of repairs until restoration is complete and the customer is satisfied, even after payment is issued, at least every 30 days