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Job Details
Amentum
Help Desk Specialist II
Job Summary
Amentum is currently seeking a Help Desk Specialist II to support an IT Managed Services program for the Department of Energy. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations. The Help Desk Specialists will provide user support for all aspects of Information Technology services for classified and unclassified telecommunications and information technology (IT) systems for National Technology and Engineering Solutions of Sandia (NTESS).
Requirements:
- Provide escalation support for help desk troubleshooting needs and training as well as potential to visit end users in the field as needed.
- Perform other duties as assigned.
Minimum Requirements
- Must be a U.S citizen
- Ability to be cleared at the TOP SECRET (TS) or DOE Q/L level and the ability to maintain clearance throughout the life of the contract.
- Must have a High School diploma or GED and at least 3 years of experience relative to the requirements.
Preferred Qualifications
- Active Clearance at the TS or DOE L level preferred.