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Job Details

CAPA & NC Specialist - Lead (R445457)

Equipment/Technology Specialist

Equipment and Facilities Specialist



Salt Lake City, Utah, United States

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Learn more about our award-winning organization by visiting

Who we want

  • Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
  • Dedicated achievers. Relentless about quality, people who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you will do

Stryker’s Spine division is actively looking for a CAPA & NC Specialist to join the team across division sites. In this Lead role you will be responsible for the oversight of the NC/CAPA process and procedures, and ensure it is compliant, effective, and efficiency in dealing with quality issues. Facilitates proactive and effective resolution of issues through expertise in problem-solving methodology.

  • Ensure compliance to CAPA processes and procedures.
  • Responsible for review and approval of NC and CAPAs, with attention to detail, review for completeness of actions and records, accuracy, effectivity, and timeliness along with the review and approval of CAPA changes and extension requests.
  • Liaise with relevant functional groups, facilitate and mentor teams through all stages of the NC/CAPA process.
  • Ensure users provide necessary rigor to the eCAPA system content including maintenance of a live record with all relevant evidence attached in a timely manner.
  • Facilitate and coach NC and CAPA teams in the application of problem-solving techniques and promote its uses and development (e.g. human error reduction, 4-D, 5 Why's, fishbone diagrams, process mapping, etc.)
  • Provide leadership to drive desired behaviors using accountability meetings and facilitate root cause analysis workshops with CAPA owners.
  • Act as a subject matter expert on all related procedures, ensuring compliance to the relevant procedures and serve as eCAPA super-user.
  • Lead and execute the NC/CAPA review board forums; may lead multi-site forums and participate in global forums.
  • Manage and monitor site NC/CAPA KPIs including reporting requirements, provide detailed updates and information in support of quality and business review forums, liaise with other sites to ensure compliance to global requirements and metrics are achieved.
  • Ensure adequate training is developed, maintained, and provided to all users of CAPA process and systems.
  • Identify continuous improvement and collaboration opportunities, promoting development and implementation of quality data and reports for the improvement and optimization of business processes and results.
  • Lead and participate in cross-site and corporate project teams in areas of CAPA and quality system improvement.
  • Lead and coordinate preparation, participation and follow-up for Stryker internal, Corporate, and third-party audit activities
  • Lead investigation and health risk assessment for Post-Market events.

What you need

  • Bachelors in a science, engineering, or related discipline.
  • Minimum of 4 years work experience in Medical Device or other regulated industry.
  • MS, CQE, or CRE preferred.
  • Experience in interacting with regulatory agencies (FDA, MoH, TUV, etc.) highly preferred.
  • Six Sigma Green or Black belt preferred.
  • Demonstrated applied knowledge of Advanced Quality tools such as Failure Modes Effect Analysis (FMEA), GD&T, Root Cause Analysis, and Mistake Proofing/Poke Yoke highly preferred
  • Demonstrated ability to read and interpret CAD drawings highly preferred

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program.