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Job Details


Clinical Specialist, Spine Enabling Technologies (Austin, TX)

Equipment/Technology Specialist

Equipment and Facilities Specialist

No

Austin, Texas, United States

Who We Want

Hard-working winners.

Persuasive influencers.

Organized self-starters.

Mission-driven salespeople.

What You Will Do

This is a field based (hospital) role in Austin, TX. The Clinical Specialist will provide clinical product support for Stryker Spine's Enabling Technologies products to all end users and provide on-site guidance and assistance during surgical procedures. The Clinical Specialist will

  • Provide surgeons and operating room staff with Clinical/Technical support in the operation of the company's navigation technologies, associated equipment and instruments to ensure procedural efficiency.

  • Provide training, ongoing in-services, and customer education to assigned account(s).

  • Work within accounts to maximize the use of the Enabling Technologies and Spine product line, by ensuring customer confidence in our technology through consistent procedural performance.

  • Develop, implement and enhance all resources necessary to properly service our customers and technology.

  • Collaborate with cross-divisional sales partners to assist with inventory management

  • Use proprietary software to prepare pre-operative scans for use in conjunction with the company's navigation system, assists surgeon in preoperative planning and intra-operative guidance.

  • Provide prompt and accurate complaint reports per the requirements of Stryker Enabling Technologies quality system.

  • Solve product problems for customers in an expeditious manner.

  • Provide communication around product performance.

  • Obtain purchase orders for products consumed during surgical procedures and maintains and tracks case coverage purchase orders for services provided.

  • Partner with other cross functional teams in selling the clinical benefits of the company’s products, drive continuous account growth and case volume.

  • Identifies and executes opportunities to participate in cross-divisional labs for product education

  • Possible off-hours, weekends, and holidays to support business needs

What You Will Need

  • Bachelor's Degree

  • Excellent problem solving, interpersonal and organizational skills

  • Ability to travel 30% annually both on short notice and scheduled

Physical Requirements:

  • Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects

  • Must be able to review printed materials

  • Must be able to communicate effectively with large groups of people

  • Must be able to use common office equipment and software application (e.g. PC, word, excel, scanning, etc.)

Mental Requirements:

  • Must be able to routinely make decisions which may affect immediate customer service-related operations and have a divisional effect

  • Must be able to quickly resolve complex challenges that occur in a dynamic environment

What We Offer

  • A winning team driven to achieve our mission and deliver remarkable results

  • Coworkers committed to achieving more and winning the right way

  • Quality products that improve the lives of customers and patients

  • Ability to discover your strengths, follow your passion and own your own career

  • Totalrewards.stryker.com