OnSite Specialist - Seattle, WA

Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that's exactly what you'll do! Here, you’ll be a part of a dynamic and supportive team that helps solve problems and provides solutions to our customers in their time of need. Stryker is consistently listed as a ‘Best Place to Work’ and offers great benefits and perks – like tuition reimbursement and a wellbeing program!

ESSENTIAL FUNCTIONS:

• Provides clinical surgical support by managing all relevant equipment.
• ​Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
• Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
• Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
• Maintains knowledge base of equipment and disposable products through Stryker education training programs.
• Provide physicians and OR personnel with information on new and current products.
• Accurately records and reports all surgical procedure information.
• Adheres to all Stryker and medical facility policies, standards and procedures.
• Must be able to analyze and resolve both routine and non-routine product issues expediently using independent judgment.

QUALIFICATIONS:

• Associate’s Degree or equivalent certifications required, Bachelor’s Degree Preferred.
• Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques highly preferred.
• Experience and demonstrated success working on a team highly preferred.
• Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
• Ability to remain standing and/or walking for an extended period of time.
• Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.
• Excellent time management skills with ability to use independent judgment and critical thinking effectively. Must be able to explain and generate detailed guidelines and procedures.
• Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
• Adhere to (HIPPA) and other related patient confidentiality policies and procedures.
• Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
• Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).
• Excellent analytical skills.
• Exceptional interpersonal and communication skills.
• Excellent problem-solving skills.

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program.