Job Details
Clinical Specialist, Spine Enabling Technologies (Waynesboro, GA)
Who We Want
Hard-working winners.
Persuasive influencers.
Organized self-starters.
Mission-driven Team members.
What You Will Do
The Clinical Specialist with Stryker Spine's Enabling Technologies will provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures. This is a field (hospital) based role that will spend each week in a hospital located in Waynesboro, GA.
Responsibilities:
- Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's navigation technologies, associated equipment and instruments to insure procedural efficiency.
- Use proprietary software to prepare pre-operative scans for use in conjunction with the company's Enabling Technologies system, assists surgeon in preoperative planning and intra-operative guidance.
- Train physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the navigation system, instruments, disposables and software applications.
- Provide prompt and accurate complaint reports per the requirements of Stryker Enabling Technologies quality system.
- Solve product problems for customers in an expeditious manner.
- Provide case coverage at accounts.
- Support the development and execution of the sales plan as well as grow the utilization of the navigation technologies by increasing volume with current and potential surgeons.
- Actively sell the clinical benefits of the products, and build strong, positive relationships with key surgeons and OR staff at targeted accounts.
- Collaborate with Sales Representatives and Marketing to increase communication around product performance.
- Obtain purchase orders for products consumed during surgical procedures and maintains and tracks case coverage purchase orders for services provided.
- Partner with other cross functional teams in selling the clinical benefits of the company’s products, drive continuous account growth and case volume.
- May direct product evaluations in OR and office settings
- Identifies and executes opportunities to participate in cross-divisional labs for product education
- Support the conversion of competitive doctors to use Stryker Enabling Technologies products
- Overnight travel outside of designated area to support business needs as determined by associate manager
- Possible off-hours, weekends, and holidays to support business needs
What You Will Need
- Bachelor's degree required
- Excellent problem-solving, interpersonal and organizational skills
- Sales and/or marketing professional or internship experience preferred
- Must be able to analyze and resolve non-routine sales issues using independent judgment
- Must be able to routinely make decisions which may affect immediate sales operations and have a divisional effect
- Must be able to quickly resolve complex challenges that occur in a dynamic hospital/OR environment
- Physical Requirements-Medium work: Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects
- Possible off-hours, weekends, and holidays to support business needs
What We Offer
- A winning team driven to achieve our mission and deliver remarkable results
- Coworkers committed to achieving more and winning the right way
- Quality products that improve the lives of customers and patients
- Ability to discover your strengths, follow your passion and own your own career
- Field based training
- Totalrewards.stryker.com