Job Details

Stryker

http://www.stryker.com

OnSite Specialist - Bellevue, WA (Third Shift)

Occupation: Equipment/Technology Specialist

Specialty: Equipment and Facilities Specialist

Visa sponsorship provided: No

Location: Bellevue, Washington, United States

Why customer service at Stryker?

Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need.

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Our benefits include bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; paid time off plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.

Who we want:

Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.

Data translators. Highly effective communicators who can transform data findings into recommendations to compose reports and executive level presentations.

Strategic thinkers. People who enjoy analyzing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities.

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.

Customer Service Oriented. People who put the customer and their satisfaction above the needs of their own while maintaining professionalism.

What you will do:

With OnSite Services, dedicated Specialists manage and care for Customer’s equipment. Specialists understand the unique challenges faced by caregivers and are committed to helping ensure that hospital staff can focus on patient care. When OnSite supports the sterile processing department, Specialists perform and participate in the cleaning and assembling of reusable surgical instrumentation and equipment. Efforts ensure surgeon’s equipment is clean, sterile and ready for the next case. Candidates can be looking to make a career in SPD.

What you need:

•SPD certification preferred

•Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.

•Ability to remain standing and/or walking for an extended period of time. Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.

•Excellent time management skills with ability to use independent judgment and critical thinking effectively.

What is preferred:

•Bachelor’s Degree, Associate’s Degree or applicable medical certifications.

•Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.

•SPD certification preferred

COVID-19 vaccination requirements

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.