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Executive Account Director (Medicare/Medicaid) (14066)


Account Director



Mechanicsburg, Pennsylvania, United States

Are you an analytical, data-driven professional with strong leadership skills? Are you interested in a role that offers an opportunity to provide front line support to our clients? If so, Deloitte's Government and Public Services (GPS) Advisory Analytics team is the place for you! Join our team of specialists as they unlock insights contained in the data universe and work through challenges related to the identification of improper payments, data quality, mission-oriented analysis, and cost management.

Work you'll do

As a Senior Manager within our Analytics team, you will:

• Organize and deliver services on a cross-section of complex projects

• Provide overall leadership, coordination, and implementation of the PIMS solution

• Communicate with Commonwealth executives and other MMIS module contractors, as needed.
• Function as the primary point of contact with the MMIS 2020 Platform Executive Review Board, MMIS 2020 Platform Steering Committee and the MMIS 2020 Platform Project Team for activities related to contract administration, overall project management and scheduling, correspondence between the Department and the selected Offeror, dispute resolution, and status reporting to the Department.

• Responsible for approving the invoices submitted to the Department

• Oversee Disaster Recovery

• Actively participate in the development of business and vendor relationships

• Responsible for project(s) financials including development of financial plans

• Manages day-to-day interactions with clients and internal Deloitte team

• Displays both breadth and depth of knowledge regarding functional and technical issues

• Displays leadership and business judgment in anticipating client/project needs and developing alternative solutions

• Provide counseling/coaching, oversight, and support for delivery teams and staff

• Actively participate in staff recruitment and retention activities providing input and guidance into the staffing process

The Team

Transparency, innovation, collaboration, sustainability: these are the hallmark issues shaping GPS government initiatives today. Deloitte's GPS practice is passionate about making an impact with lasting change. Carrying out missions in the GPS practice requires fresh thinking and a creative approach. We collaborate with teams from across our organization in order to bring the full breadth of Deloitte, its commercial and public sector expertise, to best support our clients. Our aspiration is to be the premier integrated solutions provider in helping to transform the GPS marketplace.

Advisory Analytics mitigates current and future risk for our GPS clients across several industries, spanning from finance and audit readiness to forensics and healthcare. With a creative and innovative approach, our Analytics team exposes our clients' risks and provides recommendations to improve the quality of data. We collaborate closely with government agencies, accountants, IT professionals, and clients to produce analyses in support of risk consulting engagements.



• Bachelor's Degree in Economics, Finance, Statistics, Mathematics, Computer Science, Management Information Systems, Engineering, Business Analytics disciplines, or related area

• 10 years of experience working on and/or leading large, complex system implementation projects for similar clients

• Knowledge of Medicare and Medicaid Services (MDS)

• Knowledge of the Health and Human Services ("HHS") industry

• Ability to resolve project-related issues and risks requiring action by subcontractors

• Ability to commit selected Offeror resources as needed to successfully perform work

• Ability to identify and resolve project-related issues and risks requiring escalation within the selected Offeror organization

• Ability to resolve project-related issues and risks requiring action by subcontractors

• Experience mentoring and coaching others

• Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities

• Experience managing senior-level client relationships


• Previous Federal Consulting and/or professional services experience

• Advanced Degree in related field

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

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