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Client Relationship Executive - Nonprofit Account (Relationship & Sales Excellence) (25722)


Account Director



Washington, Washington DC, United States

Client Relationship Executive - Nonprofit Account (Relationship & Sales Excellence)

Deloitte is seeking high performing candidates with an entrepreneurial spirit, significant health nonprofit experience, strong relationship management skills and a proven track record of combining a passion for driving nonprofit organizations to excellence with professional business development success.

Are you driven by a passion to improve research, public health and healthcare for patients? Do you have the ability to spearhead a broad range of business development initiatives that advance science and public health? Do you excel in cultivating business relationships with a diverse set of clients across the ecosystem of health nonprofits? If so, the Client Relationship Executive in Deloitte's Government & Public Service (GPS) Practice could be the perfect role for you.

As the Deloitte Health Nonprofit Client Relationship Executive, you will:

  • Drive business development efforts across the account of health nonprofit clients, each with specific missions, agendas, areas of focus or stakeholder groups
  • Build and sustain relationships across the ecosystem with key executives to generate new business opportunities
  • Develop strategic and tactical plans to generate leads across a network of client relationships and get ahead of our client's biggest challenges with solutions
  • Develop a broad understanding of Deloitte's capabilities and collaborate with account team and Deloitte's cross-disciplinary teams to bring innovative solutions to address client issues
  • Bring a deep understanding of procurement process and buying patterns in this account space
  • Lead solutioning processes and discussions that result in strategic alternatives based on client history, organization challenges, financial and technical considerations
  • Assist the account team with qualifying, advancing, increasing probability to win, and closing new opportunities
  • Identify and develop relationships with relevant business partners. e.g. small businesses, technology partners, academic/clinical organizations and/or SMEs
  • Demonstrate effective account communications and processes and play a leadership role in pursuits and an oversight role in the development of proposals
  • Work closely with Deloitte's Lead Client Service Partner (LCSP) and Lead Client Partner (LCP) to ensure that the client business and financial plan is developed, monitored and that pursuit processes are consistently executed across the account
  • Provide account and pursuit teams with deep knowledge of the client's engagement history, culture, organizational structure, competitive landscape and differentiators from the client's perspective
  • Understand and apply quality control and risk procedures in all areas of business development

The Team

Impactful strategies, innovative fundraising, patient centricity, technology, innovation, collaboration, and business sustainability: these are the hallmark issues shaping health nonprofits today. Deloitte's GPS practice is passionate about making an impact with lasting change. Carrying out missions in the GPS practice requires fresh thinking and a creative approach.

We collaborate with teams from across our organization and the broader healthcare/clinical ecosystem in order to bring the full breadth of Deloitte, its commercial and public-sector expertise, to best support our clients. We work with an ecosystem of clients across commercial, academic, governmental and nonprofit settings. Our aspiration is to be the premier integrated solutions provider driving the future of health nonprofits.

Qualifications include:

  • Bachelor's Degree
  • 10+ years' experience within or serving alongside, or in health nonprofits
  • 6+ years' experience with a proven track record doing business development and sales management)within the health nonprofit space
  • Working knowledge of competitive and teaming landscape; proven ability to assemble teams, teaming relationships
  • Expertise in driving call plans and developing value propositions
  • Experience in relationship building that increases account penetration and leads to increased revenue opportunities with new and existing clients
  • Demonstrable ability to leverage pre-existing network of clients or contacts in the marketplace
  • Success in playing a leading role within an account team framework (i.e. working effectively with Lead Client Service Partners, Service Line/Industry leaders, practitioners and other business development professionals)
  • Ability to influence and lead cross-functional teams in client pursuits setting strategic direction and then implementing
  • Extensive understanding of the end to end sales and delivery process
  • Strong background in crafting and delivering proposals
  • Limited immigration sponsorship may be available