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Senior Manager, Client Relationship Executive (CRE) - Government Public Services (GPS) - Federal Civilian Agencies (91989)


Branch Manager



Washington, Washington DC, United States

Senior Manager, Client Relationship Executive (CRE) - Government Public Services (GPS) - Federal Civilian Agencies

Deloitte Services LP is seeking high performing candidates to pursue and develop strategic relationships within the Federal Civilian Agencies Sector. Candidates should have strong relationship management skills and be willing to open doors and build new client relationships that are deep and durable, beyond the project and beyond the budget. Candidates should have a proven track record in selling professional services proven track record in selling professional services to GPS clients, an entrepreneurial spirit, and relevant industry experience. In this role, candidates will have responsibility for relationship and business development, as well as sales for the wide range of services offered by Deloitte's US subsidiaries.

The work you'll do

The individual is responsible for building the relationship between Deloitte and the client, helping to market Deloitte's services and capabilities to the client and generate client impact, as well as the planning and penetration of target areas within the client's organization.

The role involves:

  • Building trusted advisor relationships with key client executives through content-driven discussions aligned to the client's priorities and relevant trends
  • Establishing relationships with small businesses and product vendors within your client's ecosystem to drive additional "sell with" and "sell through" opportunities
  • Identifying and influencing key decision-makers at all levels within the client organization
  • Driving opportunities from identification to qualification for larger opportunities, and through to close for smaller opportunities
  • Sustaining key client relationships throughout the opportunity and engagement life cycle
  • Delivering differentiated client experiences and overall client impact
  • Working closely with each account team leader to generate ideas and develop differentiated strategies
  • Leaning in when needed in pursuits and the development of proposals

The Team

Deloitte's GPS practice is passionate about making an impact with lasting change. Carrying out missions in the GPS practice requires fresh thinking and a creative approach. We collaborate with teams from across our organization in order to bring the full breadth of Deloitte, its commercial and public-sector expertise, to best support our clients. Our aspiration is to be the premier integrated solutions provider in helping to transform the Government marketplace.

The GPS Enabling Areas team provides top notch support to Deloitte's internal business units by developing new products and services to sustain competitive advantage, while consistently improving our existing collection of systems, processes, and functions.

Required Qualifications:
  • Passion for client service and client impact
  • Track record of developing high impact senior relationships
  • 10+ years' experience as a relationship and/or business development manager serving Federal clients
  • Strong professional services sales management knowledge and experience
  • Demonstrated ability to leverage pre-existing network of clients or contacts in the marketplace
  • Success in playing a leading role within a matrixed account team framework (i.e., working effectively with Lead Client Service Partners, Offering/Industry leaders, practitioners and other business development professionals)
  • Expertise in driving call plans and developing value propositions
  • Experience in relationship building that increases account penetration and leads to increased revenue opportunities with new and existing clients
  • Facilitating teams in making go/no-go and bid/no-bid decisions
  • Demonstrated ability to function successfully as an individual contributor
  • Poise, executive presence, outstanding communications skills
  • Bachelor's degree required, MBA is desirable
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve

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