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Job Details


Deloitte

Client Relationship Executive - Retail & Consumer Products (101253)

Executive

Executive Director

Yearly

No

Seattle, Washington, United States

Client Relationship Executive (CRE) - Retail and Consumer Products (RCP)

Deloitte Services LP is seeking high performing candidates to pursue strategic relationships at our largest and most sophisticated Retail and Consumer Products accounts. Candidates should have an entrepreneurial spirit, relevant industry experience, strong relationship management skills and a proven track record in selling professional services to Retail and Consumer Products companies. In this role, candidates will focus on one or two specific clients and have responsibility for business development at those designated clients for the wide range of services offered by Deloitte's US subsidiaries.

The Client Relationship Executive (CRE) is responsible for building the relationship between Deloitte and the client, helping to market Deloitte's services and capabilities to the client, and the planning and penetration of all areas within the client's organization. The role involves:

  • Driving targeting efforts across the breadth of a client's business units and functions
  • Developing strategic and tactical plans to generate revenue
  • Building relationships with key executives to generate and develop ideas, pursue opportunities, and close sales
  • Identifying and influencing key decision-makers at all levels within the client organization
  • Assisting the account team with qualifying, pursuing and closing opportunities
  • Playing a leadership role in pursuits and an oversight role in the development of proposals
  • Coordinating the efforts of Deloitte's cross-disciplinary teams during the sales process
  • Driving connectivity with broader Deloitte solutions and offerings, including Ecosystems, Alliances, Industries/Sectors, and Businesses
  • Working closely with Deloitte's Lead Client Service Partner (LCSP) to ensure that the client business and financial plan is developed, monitored and that sales processes are consistently executed across the account


The ideal candidate will have a significant level of relationship and business development experience with Retail and Consumer Products sectors, and a proven track record in selling professional services. The candidate will understand how to develop an integrated marketing plan that targets sophisticated Retail and Consumer Products companies and their service needs. The candidate should have a sound understanding of the professional service delivery process and ideally will have experience delivering engagements at some point within their career. The typical candidate will have 10-15 years of experience within the Retail and Consumer Products marketplace.

Required Qualifications:
  • 10+ years' experience as a named account relationship executive, operating partner or associate at a Retail or Consumer Products company, and/or business development manager serving top clients within the Retail and Consumer Products marketplace;
  • Previous experience delivering a breadth of management consulting services to Retail and Consumer Products clients;
  • Strong professional services sales management knowledge and experience;
  • In-depth understanding of the industry;
  • Fluency in key sector domains, especially areas of increased client prioritization including but not limited to: Digital Transformation, Environmental, Social, & Governance (ESG), Cyber, Supply Chain, Risk & Regulatory, and Cloud
  • Strong global, cross-business teaming skills;
  • Proven ability to develop and secure relationships at all levels within a client organization;
  • Experience in relationship building that increases account penetration and leads to increased revenue opportunities with new and existing clients;
  • Demonstrable ability to leverage pre-existing network of clients or contacts in the marketplace;
  • Success in playing a leading role within an account team framework (i.e., working effectively with LCSPs, Service Line/Industry leaders, practitioners and other business development professionals);
  • Ability to influence and lead cross-functional teams in client pursuits;
  • Poise, executive presence, and high articulacy, including a strong background in crafting and delivering proposals is also a requirement; and
  • Bachelor's degree required, MBA is desirable.


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