Delivery Project Executive-Service Management

IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.Your Role and Responsibilities+ Manage Account Performance:Lead & manage contract scope & drive business growth, deliverables and commitments including service delivery, billing, Client payment, resource investments and measuring performance against plan. Perform contract crisis management especially for troubled accounts, contract commitments and responsibilities of all parties, including subcontractors and 3rd party vendors. Lead & Work with Delivery to drive program / project schedules and contract deliverables that support the client's business with a focus on delivering on every commitment made to the client.Perform Team Building In Cross Functional Teams:Lead teams by leveraging differing skills and cultures in building team working towards established common goals and objectives. Keep team informed in all communications and foster a sense of teaming amongst the members. Manage effectively in a matrix environment creating an environment for growth. Encourage and reward team for innovation, positive results and achievements Demonstrate the ability to set direction, communicate and model effective leadership behaviors in dealing with individuals and teams.Implement Consultative Selling:Implement consultative selling by working with the Client in a collaborative fashion and identifying the Client's business issues and strategies, and by understanding what is most important to the Client and why. Focus on areas where you and the Client can both benefit from a collaborative relationship (partnership) leveraging IBM's and the Client's areas of expertise to grow IBM's existing footprint.Apply Contract Bid & Negotiation Management:Develop bid strategy and proposals to grow your (global) account. Apply knowledge of proposal organization in addition to knowledge of proposal and bid review. Practitioners should have a clear understanding of how to; develop statements of work and proposals, develop project cost structures, developing business strategies and perform negotiations and agreements.Apply Financial Management & Forecasting Techniques:Effectively execute business and financial management principles and forecast business performance accurately - Profit, Revenue and Cloud Revenue.Required Technical and Professional Expertise.Preferred Technical and Professional Expertise.About Business UnitAt Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!Your Life @ IBMWhat matters to you when you're looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.