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Security Delivery Partner Executive (351806BR)


Executive Director



Hong Kong

IntroductionInformation and Data are some of the most important organizational assets in today's businesses. As a Security Consultant, you will be a key advisor for IBM's clients, analyzing business requirements to design and implement the best security solutions for their needs. You will apply your technical skills to find the balance between enabling and securing the client's organization with the cognitive solutions that are making IBM the fastest growing enterprise security business in the world.Your Role and Responsibilities**The Delivery Partner Executive (DPE) will be responsible for the overall infrastructure service delivery of the client, who is one of the prestigious Retail accounts. The incumbent will partner with other Client Partner Executives and DPEs who are responsible for different business units and geographies of this global client to yield the best business outcome.**+ Develops an understanding about the strategic direction of the client in relation to the business units assigned and be accountable for the P&L of the assigned business units of the account+ Participates and supports the technical service delivery account plan and collaborates with the Client Partner Executive in strategic account planning+ Understands client requirements and assists in setting program objectives+ Leverages on IBM resources to identify business opportunities with the client to maximize profit+ Be familiar with operational support requirements, service level objectives, measurement tracking, and accurately report all of these status to management level+ Performs service delivery crisis management, maintains an audit-ready posture and meets all business control requirements regarding the account's delivery standards+ Understands IBM's delivery strategy and translate and can translate into actions to improve delivery quality to the client+ 8*5 daily onsite management at client site with 24*7 on call to process urgent situation with remote support from IBM command center.**Expected skills and experience**+ Bachelor's Degree in Computer Science/Engineering, or equivalent+ At least 10 years of experience in complex account infrastructure delivery and strategic outsourcing experience+ Proven experience in delivery large infrastructure projects end-to-end+ Technically aware and able to manage complex outsourcing/ Managed Service type jobs+ Professional qualifications/experience (PMI/PMP and ITIL) and management certifications to IBM WW PMM level or equivalent (Prince 2, etc) preferred+ Highly adaptable to a matrix organizational environment, with good negotiation and communication skills+ Security background is preferred, also Firewall / Proxy / Email security / Prevent DDoS / DNS ( Cisco Umbrella ) / Privilege Management (Thycotic secret server ) will be plus for this role.Required Technical and Professional ExpertiseSee job descriptionPreferred Technical and Professional ExpertiseSee job descriptionAbout Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.Your Life @ IBMWhat matters to you when you're looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.