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Government Public Services (GPS), Client Relationship Executive (CRE), State of New York - Higher Education (36051)


Executive Director



New York, New York, United States

Client Relationship Executive - State of New York (SoNY) Higher Ed

Are you driven by a passion for spearheading industry-leading business development initiatives? Do you excel in cultivating business relationships with clients? If so, a career as a Client Relationship Executive could be the role of a lifetime for you.

Deloitte is seeking high performing candidates with an entrepreneurial spirit, with significant experience in supporting clients' missions around Higher Education. The ideal candidate has strong relationship management skills and a proven track record in selling professional services to Higher Education institutions across the State of New York.

As a SoNY Higher Ed Client Relationship Executive, you will:

  • Drive relationship-based sales efforts across the breadth of an institution's organizations and functions
  • Develop strategic and tactical plans to solve our clients most demanding challenges
  • Build relationships with key higher education executives to generate and develop ideas, pursue opportunities and close sales
  • Identify, build and strengthen relationships with key decision-makers at all levels within the client organizations
  • Assist the account team with qualifying, pursuing and closing opportunities
  • Play a leadership role in pursuits and an oversight role in the development of proposal submissions
  • Coordinate the efforts of Deloitte's cross-disciplinary teams to address our client's needs
  • Work closely with Deloitte's State of New York account team to ensure that the higher education business and financial plan is developed, monitored and that pursuit processes are consistently executed across the account
  • Identify and build "greenfield" client relationships, leveraging personal, professional and Firm networks
  • Provide account and pursuit teams with deep knowledge of the clients' engagement history, culture, organizational structure, competitive landscape and differentiators from the client's perspective
  • Utilize broad understanding of Deloitte's service offerings and POVs to identify and co-develop holistic, tailored solutions to address client needs

The Team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving government clients as well as public and private higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The GPS Enabling Areas team provides top notch support to Deloitte's internal business units by developing new products and services to sustain competitive advantage, while consistently improving our existing collection of systems, processes, and functions.

Qualifications include:

  • Bachelor's Degree
  • 8+ years' experience as a relationship and/or business development manager serving Higher Education clients
  • 8+ years' experience with strong professional services sales management knowledge
  • 5 years' experience with a proven track record of captures and sales working with Higher Ed institutions
  • Working knowledge of competitive and teaming landscape; proven ability to assemble teams, teaming relationships
  • Expertise in driving call plans and developing value propositions
  • Experience in relationship building that increases account penetration and leads to increased revenue opportunities with new and existing clients
  • Demonstrable ability to leverage pre-existing network of clients or contacts in the marketplace
  • Success in playing a leading role within an account team framework (i.e. working effectively with Lead Client Service Partners, Service Line/Industry leaders, practitioners and other business development professionals)
  • Ability to influence and lead cross-functional teams in client pursuits
  • Strong background in crafting and delivering proposals
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Ability to travel up to 50%, on average, based on the work you do and the clients and sectors you serve

  • Based in New York
  • Knowledge/Experience in the State of New York contracting environment