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Job Details


UnitedHealth Group

Medical Accounts Receivable Clerk Optum NV - Remote

Finance

Accounting

No

Las Vegas, Nevada, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

This position works in our collections department and must be able to manage large call volumes and adjust accounts online at the same time.

**Our office is based in Las Vegas, NV where we work Remote, however employees are expected to attend periodic meetings onsite so need to be local**

If you are located in Las Vegas, NV, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

  • Handle incoming patient calls and audit the account for accuracy
  • Assist patients either in person or over the phone regarding their account
  • Establish payment arrangements with the patient
  • Post payments received from patients
  • Handle correspondence received from patients
  • Work returned mail
  • Process patient refunds
  • Must keep up to date on payer contract changes, HIPAA regulations, and other billing/collection issues
  • Resolves most questions and problems, and refers only the most complex issues to higher levels
  • This position must maintain a high level of customer service and will need to have knowledge of third party payer contracts, HIPAA regulations, and the Fair Credit and Reporting Act

Note: Does not include employees involved in premium billing and collections.


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High school education or GED
  • 2+ years of A/R Medical Collection Billing experience
  • 2+ years of experience reviewing EOB’s
  • 1+ years call center experience
  • Experience with and understanding of ICD10 and CPT coding - including modifiers
  • Solid Data Entry skills which include 10-key by touch
  • Basic computer skills with MS Outlook, Word and Excel
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Medicare and/or Medicaid billing experience
  • Allscripts Practice Management - APM Experience
  • Excellent written and Oral Communication


To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Nevada Residents Only: The hourly range for Nevada residents is $16.83 to $23.66. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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