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Job Details

UnitedHealth Group

Accounts Receivable Processor




Cooperstown, New York, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration, and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

Hours: Monday-Friday standard business hours (7:30am-4pm or 8am-4:30pm). No nights, no weekends, and no holidays!

Location: 1 Atwell Rd, Cooperstown, NY 13326

Primary Responsibilities:

  • Open, sort and distribute mail: forward to the appropriate departments as necessary. Perform preliminary sort of patient revenue, the morning mail, that is all insurance checks with EOBs daily
  • Process and batch insurance, third party, and personal payments. Identify soft-wear system, (EPIC) or General Ledger, and individual patient accounts for accurate updating of accounts receivable within 48 hours of receipt
  • Prepare payments for deposit, secure necessary endorsements, and coordinate deposit with the Cashier Unit and Security or complete the deposit via remote deposit machine
  • Accurate and timely processing of all HPA charges. The storage and subsequent pulling and correction or all HPA charges needing correction or review by billing or coder
  • Reconcile electronic remittance for all major payor groups transactions for MIBH, O’Connor, Fox, CRH and LFH
  • Recognize issues that may arise when processing or performing all tasks assigned and report such issues to the Senior Accounts Receivable processor or the supervisor
  • Performs an audit to ensure that all personal batches, payment, or charges, are in balance or takes the appropriate action. Appropriate action includes communication with senior or supervisor
  • Use analytical skills to problem solve when discrepancies occur. If necessary, refers to senior or supervisor for assistance

Relationship Responsibilities:

  • Able to answer basic accounts receivable process questions posed by employees in a timely and knowledgeable manner
  • Works cooperatively within accounts receivable to ensure that all tasks are completed and necessary coverage for all individuals is achieved as noted by supervisory review. Exceeding this standard involves willingness to help whenever needed without being asked and prioritizing one’s own workload to accomplish this
  • Presents a positive image of Bassett Healthcare through professional behavior and appearance as indicated by wearing appropriate business attire and using appropriate language in the working environment
  • Appropriately limits personal communication (phone calls, e-mails, guests, etc.) during work hours to emergent situations only, as observed by supervisor
  • Ability to cope with daily changes in schedule and ensure that work is being processed in appropriate timeframes
  • Manages job-related pressures and stress in a professional and appropriate manner as observed by co-workers and supervisor
  • Ability to cope with interruptions in daily routine and resume detailed work with limited time for reorientation
  • Consistently ensures that information is kept private and confidential, releasing information only to appropriate individuals

Financial Responsibilities:

  • Process hospital/patient cash (includes cash, checks and credit card transactions) and revenue within 48 hours of receipt according to established policies and procedures, success will be measured by review of financial reports and observation of Supervisor
  • Use supplies and equipment sensibly, remaining cost conscience
  • Responsible for Information: Share information timely and accurately
  • Consistently ensures information known about the Customer is kept private and confidential
  • Complies with all privacy (HIPAA) regulations and adheres to Bassett’s confidentiality policies

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • More information can be downloaded at:

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher) OR 5+ years of accounts receivable experience
  • 1+ years of experience in general accounting or accounts receivable
  • Intermediate proficiency in Excel
  • Ability to occasionally lift up to 40 pounds
  • Ability to intermittently stand
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Great organizational skills & proven track record of high accuracy in data entry

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #Red