Job was saved successfully.
Job was removed from Saved Jobs.

Job Details

ED, Access & Reimbursement NPS - Radioligand Therapy - Remote - NJ


Billing Specialist


East Hanover, New Jersey, United States

ED, Access & Reimbursement NPS - Radioligand Therapy - Remote - NJ

Job ID


Jan 26, 2024


About the Role

Location: Remote

Getting patients the medicines they need presents a series of complex challenges that can only be overcome with curiosity, determination and the support of a strong, united team. Join us and you can be part of that team.

About the Role:

Job Purpose:

As the Executive Director (ED), Access & Reimbursement Radioligand Therapy (RLT) (remote field-based role) you will serve as a national leader for regionally aligned, RLT Access & Reimbursement field teams. (Must live within as-signed territory or close to a major airport near geography. Travel, as required, and potentially on short notice)

The ED is responsible for co-creating field execution and pull through strategies based on the overarching business strategy and is ultimately accountable for delivering high, pre-defined business impact for the Novartis Pharmaceutical Corporation (NPC). The ED will advocate and motivate regions to deliver consistent acceleration of aligned business objectives and impact, while consistently demonstrating open-ness for courageous conversations and performance management of their direct reports to enable and bolster a culture-forward team mindset. The ED should continually monitor sentiment on Novartis Patient Support (NPS)-related customer experience and seek to improve by closely partnering with relevant field and headquarter-based associates.

Key Responsibilities:

• Attract, coach and retain team of high performing Regional Directors and Access & Reimbursement professionals.

o Oversee the recruiting, interviewing, hiring, training, and staffing of the management and ex-tended team.

o Provide frequent, ongoing performance feedback to all direct reports and foster a team-oriented, supportive working environment.

 Provide ongoing coaching and feedback.

 Oversee performance management process for all team members and ensure fair, timely resolution of disciplinary process.

 Foster an environment that rewards accomplishment and encourages the advancement and retention of productive employees.

o Create and nurture a team culture that embodies NPC Values and Behaviors and drives in-novation, performance, and reputation. Seek to enhance your team’s work experience by in-spiring them, encouraging curiosity, and leading without authority.

• Effectively translate pre-specified national strategy to a regional level to enable appropriate exquisite execution and pull through within you team. Motivate each region to align on national strategy and key business impact metrics.

• Continuously monitor field team operations and seek to identify opportunities to improve efficiencies and effectiveness at a regional and national level.

• Partner closely with Customer Engagement Team to ensure strong collaboration and coordination of field associate activities, business plans, and customer resolutions.

• Integrate with Novartis leadership and collaborate across multi-functional teams (Sales, Marketing, Managed Markets, Operations, Training, Legal, Compliance, etc.) to ensure collaborative and com-pliant approach to support field success.

o Develop a strong working relationship and consistently communicate with the Novartis Pro-gram Lead in HQ who acts as the liaison to patient programs and services.

o Elevate challenges, escalations, and/or delay in treatment initiation and continuation; closely partner with all matrix team members to resolve such issues.

o Facilitate a culture of collaboration and accountability through ongoing cadence discussions with field Leaders, internal partners (NPS Analytics, People & Organization, Commercial Capabilities, Novartis Patient Support, Marketing, Customer Engagement, Commercial Operations) to identify scalable business practices and to problem solve potential field barriers to effective and compliant execution.

• Understand specifics of, and resolve questions associated with, practice and/or patient reimbursement to support on any issues with third party payers.

• Identify opportunities to complement NPC capabilities to strengthen the ability for patients to have access to therapy.

• Collaborate with NPS Analytics to design reports and tools to monitor and achieve pre-specified business objective and aligned impact metrics.

• In addition to national team leadership and accountabilities on team performance, there will be functional leadership requirements to drive impact across the broader cross-portfolio of NPS Access & Reimbursement Teams (i.e., National Payer accountabilities, Specialty Pharmacy accountabilities, field systems and tools, training and team development, culture, compliance etc.).

• Maintain a deep understanding of NPC policies and requirements and perform all responsibilities with integrity and in a manner consistent with company guidance and prescribed Values and Behaviors. Handle Patient Identifiable Information (PII) appropriately (understand and ensure compliance with HIPAA and other privacy laws and regulations and internal Company compliance guidelines). This comes with the added accountability of ensure your teams are also adhering to NPC policies.

Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between $233,600 and $350,400/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Role Requirements

What You’ll Bring to the Role:

Education: Minimum of a bachelor’s degree; advanced degree preferred (Majors preferred: Sciences, Business, Pharmacy, and Healthcare)

Essential Requirements:

• Minimum of 10 years in reimbursement, contract strategy (if applicable), managed care, sales/marketing or related field. At least 5 years leading a regional or local team and managing and collaborating across multiple stakeholders.

• Proven track record building, and motivating teams; Past success in execution of launch strategies and plans

• Experience working with highly complex practices and/or health systems to establish access and acquisition pathways.

• Strategic account management experience using a proactive approach to anticipate access hurdles impacting accounts and patient access.

• Deep expertise and experience integrating manufacturer-sponsored patient support programs

• General knowledge of reimbursement pathways (specialty pharmacy, buy-and-bill, retail); Experience with specialty products acquired through specialty pharmacy networks and through buy-and-bill process, including expertise in acquisition, billing and coding, claims processing, and reimbursement

• Possess a strong understanding of Commercial payers, Medicare plans and state Medicaid in geographic region.

Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here:

You’ll Receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook.

Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

Field roles with a dedicated training period only:

The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week.

Driving is an essential function of this role, meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.

No video provider was found to handle the given URL. See the documentation ( for more information.



Business Unit

Novartis Patient Support




East Hanover, NJ

Company / Legal Entity

Novartis Pharmaceuticals

Functional Area

Market Access

Job Type

Full Time

Employment Type


Shift Work