VP Card Strategy & Operations - Optum Financial Services

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)

The VP of Card Strategy & Operations role will develop strategies and plans to deliver and manage card and collateral across Optum Financial. May analyze economic considerations, evaluate vendors, manage experiences, develop forecasts, estimate costs, and manage program/project budgets.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Develops next generation solutions for the card, collateral, and financial services experience
• Industry leader that defines, translates, and executes strategies or functional/operational objectives for Optum Financial
• Defines and executes strategies that impact markets of customers and consumers. Including but not limited to physical + digital strategies, sourcing of materials, production capacity, and day to day operations across card and collateral
• Directs others to resolve highly complex or unusual business problems that affect major functions or disciplines
• Partners with the P&L leadership, vendors, and Optum Technology to define and deliver solutions
• Serve as the internal and external thought leader, working with various business, technology, and operation teams
• Acts as a liaison between business partners and the leadership team to enable execution of critical priorities and problem solving
• Develop strategy, goal development and annual planning processes
• Leverage data to inform strategies; analyze trends and provide insight to leaders to help influence business strategies
• Establish and maintain strong, collaborative working relationships with internal and external stakeholders
• Establish and/or implement internal and/or external service level agreements to ensure the ability to monitor and measure performance (e.g., turnaround time; quality; effectiveness)
• Review, create, and/or maintain workflows to ensure they are up-to-date and operationally efficient and continuously improve the business
• Lead a complex program that spans multiple businesses and vendors while influencing multiple senior level leaders in a matrixed organization
• Coordinate and facilitate initiatives across Optum Financial

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 8+ years of combined experience in progressively larger operations with-in and across businesses
• 4+ years of experience identifying, contracting, managing and negotiating with external vendors
• 4+ years of experience in manufacturing and / or industrial engineering & design
• Ability to travel up to 50%

Preferred Qualifications:

• Financial services industry experience
• Leadership position in Fintech and /or Financial Services
• Debit / credit card and collateral operations leadership experience
• Thorough understanding of card networks, payment service providers, BIN’s, Payment card types (debit, credit, prepaid, etc.), merchant partners, and alternative payment methods
• Excellent communications skills, both oral and written
• Ability to communicate effectively and confidently with users, team members and management

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

California, Colorado, Connecticut, Nevada, New York City, or Washington Residents Only Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York City, or Washington residents is $181,600 to $345,500. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.