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Job Details


Information Technology (IT) Assistant

General

Administrative Assistant

No

San Antonio, Texas, United States

Description

Looking for an opportunity to make an impact?

Unleash your potential at Leidos, where we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like an environment where you can thrive, keep reading!

Are you ready for an opportunity to make a difference in the lives of those who serve our country? We are looking for a full-time Information Technology Assistant to support biomedical research at the Naval Medical Research Unit, San Antonio (NAMRU-SA) in San Antonio, TX.

NAMRU-SA serves as one of the leading research and development laboratories for the U.S. Navy and conducts gap driven combat casualty care, craniofacial, and directed energy research to improve survival, operational readiness, and safety of Department of Defense (DoD) personnel engaged in routine and expeditionary operations.

Join us in our mission to improve survival rates and operational readiness for those who serve our country. Apply today!

Your greatest work is ahead!

The Mission
Recognized as a Top 10 Health IT provider, the Leidos Health Group draws on decades of success to deliver a range of solutions and services designed to meet the healthcare challenges of today. From the research bench to the patient bedside, we are a company of scientists, engineers, and technologists delivering a broad range of impactful, customizable, and scalable solutions to hospitals and health systems, biomedical organizations, and every U.S. federal agency focused on health. Leidos works with customers across the continuum of care to improve clinical, operational, and financial outcomes with innovative solutions that advance the next generation of care. Our mission is to contribute to creating a healthier world. To explore and learn more, click here!

Are you ready to join a team dedicated to a mission? Begin your journey of a flourishing and fulfilling career, share your resume with us today!

Main Objective:

  • Set up, maintain and troubleshoot IT equipment.

  • Install and configure Government-approved software.

  • Set up and configure printers, scanners, and other peripherals.

  • Maintain and troubleshoot conference room audio visual equipment.

  • Monitor and verify the integrity of system back-ups and facilitates restore files as needed.

  • Determine the most effective ways to organize documentation associated with new software and hardware installations.

  • Establish, manage, and document a user friendly and efficient process for customers to submit IT work requests.

  • Facilitate the establishment, disconnection, and maintenance of communication connections.

  • Present formal and informal training and assistance to customers on IT equipment and programs.

  • Participate in the development of IT goals, objectives, plans, and policies.

  • Prepare detailed and accurate reports related to IT requests/taskers received from the Command, Immediate Superior in Command, or Bureau of Medicine and Surgery.

  • Coordinate the resolution of computer issues using the help desk ticketing system.

  • Maintain inventory of all hardware and software resources and parts.

  • Maintain excellent communication with all end users and other members of the technology department.

  • Serve as a technical advisor for information technology acquisition and system support.

  • Administer and maintain the Command’s organizational databases.

  • Assess data management requirements and determine the most effective methods to enhance data management practices.

  • Aid in the development of comprehensive instructions for the operation of system components.

  • Work with other Tri-Service IT specialists to set up and maintain command IT equipment/accounts.

  • Analyze and effectively solve problems in a timely and organized manner using industry best practices and procedures, and display the ability to multi-task in a fast-paced environment.

What Sets You Apart:

  • Bachelor’s degree in Information Technology or related field or equivalent

  • Meet DoD 8570 IAT-II requirements (Security+ certification and CE, plus training or certification in Windows10, the desktop operating system covers the OS requirement). If the candidate does not meet DoD 8570 requirements, they will have six months to complete their certification. This certification is required to be renewed every three years.

  • Experience with windows desktops and notebooks in a networked environment

  • Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) networking, and related network services, and knowledge of Active Directory concepts and administration.

  • Must be able to communicate technical concepts to non-technical people.

  • Experience supporting DoD IT environment or working in a structed, process-driven environment is preferred but not required.

  • Must have or be able to obtain Secret U.S. Government Clearance to be hired. Due to US Government contract, US Citizenship required.

Original Posting Date:

2024-02-05

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $48,100.00 - $86,950.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Original Posting Date:

02/05/2024

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.