IT Specialist - Mid

Description

More About the Role:
The Defense Group of Leidos has an exciting opportunity for a System Administrator to support efforts for the OCONUS Enterprise Network (ONE-Net) portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Santa Rita, Guam.

NGEN-R SMIT is the largest IT services program for the Navy, by delivering the OCONUS Enterprise Network (ONE-Net); inclusive of cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

Responsible for operating and maintaining ONE-Net server and network infrastructure at the Local Network Service Center (LNSC) in NCTS, Guam. This includes responding appropriately to alerts and events and responding to incidents from triage through resolution, including escalations, where appropriate. Conduct infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis documentation in accordance with Government procedures. Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.

What You'll Get to Do:
The qualified candidate will oversee and maintain complex operational designs, develop support plans, coordinate implementations, and provide second level support for Local Area Network (LAN), Base Area Network (BAN), and Wide Area Network (WAN) solutions encompassing heterogeneous platforms.

Other duties and responsibilities include:
• Manage day to day operations.
• Develop system support requirements by reviewing and analyzing customer business processes and evaluating available Enterprise Services (ES) and supplier capabilities.
• Author procedures to maintain security and protect systems from unauthorized use.
• Lead project teams in implementing new or upgraded designs and coordinate project efforts with support groups.
• Create plans that support implementation of changes.
• Participate in system support design and performance evaluation reviews.
• Advise on distributed network computing issues.
• Monitor and maintain security and integrity standards and controls.
• Plan and Assist in the evaluation, testing and recommendation of hardware, software, and network configurations based on customer need.
• Coach and train others in the application of new operational support technologies and train subordinates as needed.
• Guide and provide work direction to technical staff.
• Maintains and manages user accounts installs, modifies, and maintain systems, and software on server computer and critical infrastructure systems,
• Provide server and critical infrastructure support.
• Analyze user requirements and statistics to identify trends and resolve performance issues.
• Coordinate and approve updates of the site administration documentation.
• Keep abreast of emerging operational support technologies and industry trends.
• Recommend appropriate price/performance improvement opportunities.
• Perform other related duties as assigned.
• Support 24/7 On-call procedures.

You'll Bring These Qualifications:
•Requires B.S. Degree or equivalent experience and less than 2 years prior relevant experience.
•US Citizen and an active Secret Clearance is required for this position with the bility to obtain a Top Secret Clearance
•4-6 years of previous experience in the Information Technology field
•Compliant with DoD 8570 IAT Level II (Security+, CCNA Security, etc.)
•Possess at least one OS / network certification (CCNA, MTA, MCP, MCTS, MCSA, MCSE, MDAA, etc.).

These Qualifications Would be Nice to Have:
•Top Secret Clearance.
•ITIL Foundation v3 or v4.
•MCSA/MCSE.
•Although not required for the position, additional experience, and certifications in network administration (CCNA) are desired.
•CompTIA A+ Ce.

Original Posting Date:

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.