Job was saved successfully.
Job was removed from Saved Jobs.

Job Details

Network Operations Center Manager


Call Center Manager


Ogden, Utah, United States


The Leidos has a Network Operations Center (NOC) Manager opening at Hill AFB, UT.

This manager will lead a diverse team of professionals supporting the Defense Information System Agency. The operations team provides 24 x 7 support, and is responsible for overall incident management, including restoral and reporting of the Optical Transport, IP, and legacy networks. The manager works closely with Shift Supervisors, regional NOC managers and Service Delivery Managers to establish cross functional processes and procedures and establish standard policies and procedures which are ITIL based and reflect the overall mission of the GSM-O II contract.


  • Assists senior Operations and Maintenance Manager(s) to oversee and direct all aspects of network operations within the Operations and Maintenance Service Delivery Thread.

  • Directly manage contractor and sub-contract support staff. Coordinate subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.

  • Identification and management of issues, risks, and dependencies.

  • Status reporting to the Service Delivery Manager and customer as required.

  • Creating, documenting, and executing action plans. Work with the customer and external stakeholders to accomplish program goals in which we are dependent on them completing tasks.

  • Develop and implement technical training plans to support the core operations and future technologies

  • Coordinate directly with secondary sites (Scott AFB, IL) Operations Manager to ensure continuity of operations between both sites

  • Ensure all Incidents are addressed and worked to ensure timely restoration of services

  • Work directly with other NOC components to ensure support and coordination is occurring throughout all shifts

  • Manages aspects of multiple operations tasks simultaneously.

  • Some travel may be required.


  • Bachelor's degree from an accredited college or university with 8+ years of leadership experience; additional years of Network Management experience may be substituted for a bachelor's degree.

  • Currently possess an active Secret security clearance and be able to obtain and maintain a Top Secret security clearance.

  • DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).


  • Experience supervising a diverse team

  • Prior Network Operations Leadership experience.

  • Excellent Written and oral communication skills are required with a demonstrated ability to work with cross-functional teams.

  • Candidate must possess excellent leadership, organization, communication and time management skills.


Original Posting Date:


While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $87,100.00 - $157,450.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.