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Job Details

American Water Works Co Inc

General Maintenance Worker (SCA) (100774)





West Point, New York, United States

Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business. Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit and follow American Water on Twitter, Facebook and LinkedIn.

Primary Role

This position performs technical work in the maintenance and repair of water/wastewater systems. This position also assists in the Operations of the Water/Wastewater Treatment plants on an as needed basis. Annual average of time this position works in Repair & Maintenance versus Operations is as follows: 90% Repair & Maintenance and 10% Operations. Position may require some overtime, weekend, and holiday work as well as On-Call responsibility.

Key Accountabilities
  • Using a company vehicle, performs repairs, preventive and corrective maintenance on water distribution systems, valves, hydrants, meters and mains and on wastewater collection systems, mains, manholes, clean outs etc. process equipment including pumps, blowers, motors and maintains pumps, electrical controls, emergency signaling and related components
  • Cleans and maintains wet wells, lift stations, grounds, facilities and related equipment
  • Prepares orders for maintenance materials, supplies, spare parts and equipment
  • Makes equipment adjustments and reports any serious equipment problems
  • Maintains computerized and manual records and prepares reports pertaining to the operation of the water distribution & collection systems, reviews daily work orders, completes daily reports, and makes changes as required to meet operating requirements
  • Identifies, schedules and coordinates the work of outside utility maintenance contractors in support of project
  • Follows Company’s Environmental, Health, and Safety Policies. Wear and work in proper personal protective equipment. Drives a company vehicle during scheduled work hours
  • Assist with operational tasks in conjunction with operators or as directed by operators
  • Performs other related functions assigned or as they become apparent or as management assigns
  • Effectively and safely operates hand tools, pneumatic tools, air compressors and other small equipment related to the maintenance trades and water distribution and wastewater collection systems operations
  • Hands-on experience in light duty electrical power systems (240 V/ single and three phase) and instrumentation calibration and use
  • Ability to use and direct excavation crews for repairs of underground utilities, including past demonstrated experience using backhoe and driving a small dump truck
  • Knowledge of mechanical operation, maintenance and repair of equipment and water and wastewater systems
  • Knowledge of electrical systems related to equipment in assigned work area
  • Knowledge of proper operation of hydraulic, pneumatic and telemetry equipment
  • Knowledge of water and wastewater processes including ability to operate basic water distribution and wastewater collection systems independently a plus.
  • Knowledge of health and safety regulations
  • Five (5) years’ experience in maintenance of water distribution systems, water pump stations and wastewater collection systems, wastewater Lift Stations etc
  • Must possess a high school diploma or GED
  • Additional trade specific courses preferred
Work Environment
  • Employee may be required to work indoor or outdoor work during seasonal heat and cold or other adverse weather conditions
  • Employee may be required to work where regularly they may be exposed to fumes, dust and odors
  • Some high noise levels from operations of equipment.
  • Must be physically able to complete necessary tasks while wearing an approved respirator as required, as some required work may have potential for exposure to harmful contaminants, environments, noise, etc.
  • May have to work after normal work hours for on-call assignments
Certifications and Licenses
  • Active NYS Class B (with airbrake endorsement) commercial Driver’s License preferred or ability to obtain
  • Be able to successfully pass a motor vehicle background check
  • Class D NYS Distribution System License or the ability to obtain
Travel Requirements
  • < 5%
Competencies Champions safetyCollaboratesCultivates innovationCustomer obsessedDrives ResultsNimble learning

Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.