Senior Windows Endpoint Services Analyst

Job Summary

Amentum is currently seeking a Senior Windows Endpoint Services Analyst to support an IT Managed Services program for a major national laboratory in Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and information technology (IT) systems.

You will be working with a team providing full IT systems and endpoint services. The IT support you will provide includes various engineering groups, in collaboration with other partners. Your general daily tasks will include installation and M&O activities for windows-based endpoint systems, including facilitating purchases to advise standard and CIO approved equipment, installation in accordance with processes, and deploying related non-standard OS configurations and application installations in compliance with cyber requirements. Other tasks include networked systems infrastructure monitoring and maintenance, related OS patching, and systems or data backup monitoring and testing. May assist with basic tasks related to server install, upgrade and patching.

As a member of the team, you will:

• Provide advanced equipment support for single user systems and the related system administration capabilities for Windows OS based endpoint, workstation, and PC systems.
• Provide end user support for installs and maintenance of PC, laptop, tablet and peripherals.
• Complete Windows OS install and refresh on OT equipment such as Oscilloscopes, National Instrument Testers equipment and other customized engineering PCs, workstations and equipment.
• Provide equipment installation and support of printers, plotters, scanners, and other peripherals, as well as other critical data collection equipment.
• Provide COTS and custom application installation and maintenance activities.

• U.S. Citizenship required; must not possess dual citizenship with any other country other than the United States.
• Must have a Bachelor's Degree and 2 years of experience OR Associates Degree and 6 years of experience OR High School Diploma / GED and 10 years of experience.
• Must possess a TOP SECRET (TS) or DOE Q clearance and maintain it for the life of the contract.
• Advanced equipment support for single user systems and the related system administration capabilities for Windows OS based endpoint, workstation, and pc systems. Independent judgement and related team updates and high-quality user communications.
• Basic knowledge and skills in Window server OS and related server administrator best practices gained through education or entry level work experience is required. Knowledge in of use of select OS tools include IIS, PowerShell, Win Console and DNS server configuration.

• Experience supporting windows-based systems integrated to serial interface engineering equipment.
• Knowledge and experience with Agile concepts and teaming.
• Knowledge of Windows based systems integrated to VTC systems.
• Ability to recommend advanced IT Windows OS solutions, and implementation once approved.
• Ability to provide RedHat Linux endpoint support including install, config, deploy, maintain and sunset end user type systems.