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Job Details


IBM

Analytics User Support - Watson Health

Health and Pharmaceutical Services

Administrative Support/Clerical

No

Ireland

IntroductionWork independently and collaboratively as part of a team that delivers healthcare analytics and consulting services to large U.S. based employer and health plan clients.Your Role and Responsibilities+ Runs and analyses data using IBM Watson Health's proprietary database to support client needs using basic skills in statistics and database management.+ Completes quality assignments on time and manages sub-tasks within budget.+ Produces standard report packages on an ongoing basis to support client needs.+ Displays basic understanding of healthcare and claims data+ Handles basic user questions independently (e.g., requests for ad hoc reporting assistance) as well as communicates with the U.S. team and client end users.+ Conducts thorough self-review of all work.Required Technical and Professional Expertise+ Demonstrates effective time management; manages multiple tasks simultaneously, while completing work within allocated time.+ Takes initiative as an individual and as part of a team and demonstrates problem solving ability.+ Applies intermediate PC skills; experienced in Microsoft Office applications Excel and Word.+ Strong oral and written communication skills.Preferred Technical and Professional Expertise+ 2-3 years experience in the healthcare industry and/or quantitative work+ Demonstrated capability to use a programming language to query big data+ Has experience and knowledge of U.S. healthcare system+ Bachelor's degree in a quantitative field (e.g., Statistics, Biostatistics, Epidemiology, or Applied Mathematics), or equivalent education and experience.About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.Your Life @ IBMWhat matters to you when you're looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.