Job Details
Remote Care Coach
Additional Information About the Role
- 40 hours per week
- Day Shift Monday-Friday hours 8:00-5:00p
- Do you live within One hour of St. Louis Missouri?
Overview
BJC Medical Group is the multi-specialty physician organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with the top-ranked hospitals in the area.
Since 1994, BJC Medical Group has provided access to the world’s best medicine through caring people and integrated systems. The providers are nationally recognized for excellent patient satisfaction and quality health care.
BJC Medical Group physicians are trained and certified in over 25 medical specialties and serve patients in more than 125 locations in the greater St. Louis, mid-Missouri and southern Illinois areas.
Preferred Qualifications
Role Purpose
The Care Coach, in collaboration with the interdisciplinary care team, is responsible for helping facilitate patient care along the continuum through effective transition planning. This position assists patients with achieving optimal health, access to care and appropriate utilization of resources to ensure patients receive the right care at the right time.
Responsibilities
Provides support to ambulatory care management programs; conducts patient outreach to individuals following a recent ED or inpatient stay; reviews patient discharge instructions and assesses understanding; completes medication review, schedules PCP follow up appointments and identifies and escalates clinical concerns.Identifies and manages patients' care needs per established protocols and department policies for Care Management Programs.Assesses and determines barriers to care; provides care coordination and assistance to patients to address concerns.Utilizes strong time management skills, prioritization skills, and critical thinking skills to perform patient outreach.Minimum Requirements
Education
High School Diploma or GEDExperience