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UnitedHealth Group

Clinical Admin Coordinator - Remote in Arizona, Central Time Zone, Mountain Time Zone or Pacific Time Zone

Healthcare

Clinical Coordinator

Yearly

No

Dallas, Texas, United States

If you are located within these time zones AZ, CST, MST, PST, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges.

Energize your career with one of Healthcare’s fastest growing companies.

You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 5 leader.

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

This position is full - time. Employees are required to work our normal business hours of 8:00 AM - 5:00 PM AZ / CST / MST / PST (Arizona, Central, Mountain, OR Pacific Standard Time zone). Training will be conducted virtually from your home.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

  • Provides administrative clinical support to the inpatient clinical team up to including requesting clinical information as directed the Inpatient nurse
  • Manage incoming clinical information from providers and external partners
  • Ensure a timely acknowledgement and response to all fax requests for medical services documents received providing appropriate feedback to address processing issues
  • Maintain high level of data integrity and compliance to set turnaround time to meet regulatory / contractual requirements and operational metrics
  • Communicate with the clinical team to ensure the provider receives a response with necessary information

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)
  • 2+ years of customer service experience with analyzing and solving customer problems
  • 2+ years of data entry experience in an administrative OR clerical support role
  • 1+ years of experience with working within the healthcare industry, hospital, physician's office, OR medical setting
  • 1+ years of experience with Medical Terminology to communicate with members and providers
  • Experience with handling confidential client / patient information
  • Ability to navigate a computer to open multiple applications, send emails, and conduct data entry
  • Intermediate Microsoft Office Suite skills: Microsoft Word (ability to create documents and complete mail merging), Microsoft Excel (ability to sort, sum, insert bar graphs and use formulas, create, and edit data in spreadsheets), and Microsoft Outlook (ability to manage emails, calendars, and task lists)
  • Candidate must reside within one of these time zones AZ / CST / MST / PST (Arizona, Central, Mountain, OR Pacific Standard Time zone)

Preferred Qualifications:

  • Some College (or higher)
  • Experience with Captiva, ECAA, and / OR ICUE / HSR
  • Experience with working in a Hospital, Physician's Office, OR Medical Clinical setting
  • Professional experience in a clerical OR administrative support related role
  • Experience in working with ICD - 10, CPT, and HCPC coding
  • Experience in working with Medicare and / OR Medicaid Services
  • Experience with working in a call center environment

Telecommuting Requirements:

  • Reside within Arizona, Central, Mountain, OR Pacific Standard Time zone
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Ability to keep all company sensitive documents secure (if applicable)
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Colorado and Nevada Residents Only:The salary range for Colorado residents is $16.00 - $26.88. The salary range for Nevada residents is $16.83 - $29.66. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: #RPO, #YELLOW

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