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Job Details

UnitedHealth Group

Sr. Building Services Coordinator - Austin, TX


Clinical Coordinator


Austin, Texas, United States

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

Positions in this function include those responsible for a variety of functions related to the general management and general business operations across the company and its businesses.

Positions in this function are responsible for any of the following areas: facilities planning and coordination (incl building services and building engineering), security, drivers, building operations (electrical, mechanical, alarms and monitors), and warehousing operations. This function may also include HVAC Technicians requiring certfications as well as Data Center Technicans and Engineers.

General Job Profile

  • Extensive work experience within own function
  • Work is frequently completed without established procedures
  • Works independently
  • May act as a resource for others
  • May coordinate othersz, activities
  • Extensive work experience within own function
  • Work is frequently completed without established procedures
  • Works independently
  • May act as a resource for others
  • May coordinate others' activities

Primary Responsibilities:

  • Applies knowledge/skills to a range of moderately complex activities
  • Demonstrates great depth of knowledge/skills in own function
  • Sometimes acts as a technical resource to others in own function
  • Proactively identifies solutions to non-standard requests
  • Solves moderately complex problems on own
  • Works with team to solve complex problems
  • Plans, prioritizes, organizes and completes work to meet established objectives. Ma coordinate work of other team members

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High school education or equivalent experience
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Functional Competency & Description

  • FBS_Ensure Compliance with Relevant Regulations, Procedures, and Guidelines
    • Demonstrate understanding of and comply with statutory regulations (e.g., fire safety; first aid; accident recording; PPE procedures) -Complete, organize, and/or oversee completion of required training programs for relevant local, state, federal, and country guidelines (e.g., OSHA; MSDS; equipment operations; PPE)
    • Comply with and follow internal procedures and processes (e.g., maintenance of
    • Oemonstrate understanding of and comply with relevant legal regulations (e.g., country/federal/state/local regulations; building codes)
    • Demonstrate understanding of and comply with relevant building rules and regulations
    • Demonstrate understanding of and follow relevant building contracts, service level agreements, and/or leases
    • Conduct risk assessments in conjunction with corporate risk management (e.g., ergonomics; working alone or in confined spaces; chemical risk assessments) in order to identify, reduce, and/or eliminate potential hazards or safety breaches
    • Work with relevant technical experts (e.g., landlords; contractors) to ensure standards, regulations, and codes are met -Ensure mandatory tests of critical services are conducted and mandatory certifications are obtained (e.g., Lift Governor Certification; environmental clearance; Fire Department approvals)
    • Create and/or negotiate policies and procedures with applicable internal stakeholders to support and ensure appropriate physical security of sites
  • FBS_Maintain Facilities, Buildings, Systems, and Equipment
    • Create and/or maintain preventative and/or predictive maintenance prograrns for significant assets (e.g., generators; UPS; HVAC systems)
    • Implement and/or complete preventative and/or predictive maintenance programs according to manufacturers' standards and internal timelines (e.g., fire safety inspections; HVAC systems; water treatment; alarm systems; electrical circuits) -Ensure relevant documentation is maintained to prepare for potential audits or refunds
    • Perform frequent rounds and/or inspections on facilities, systems, and/or equipment to identify potential defects
    • Receive and/or gather information on maintenance/repair requests from internal and/or external stakeholders
    • Complete and/or contact outside vendors to complete requested repairs and/or maintenance
    • Check and/or oversee contractors' work to ensure quality and timely performance
    • Maintain overall presentation/hygiene/housekeeping standards of facilities (e.g., sweep; mop; vacuum; empty garbage) -Demonstrate understanding of established procurement processes
    • Negotiate rates for all services required to support the business (e.g., electricity; water; air-conditioning; parking)
  • FBS Support/Design/lmpIement/Oversee Infrastructure Improvements and Construction
    • Collaborate with applicable internal and/or external stakeholders (e.g., IT) to design and implement building and facilities projects (e.g., validate capacity and/or operational requirements)
    • Provide input into and/or develop project plans that outline timeline, resources, risks, and action steps for improvement or construction projects
    • Negotiate contracts with applicable stakeholders (e.g., vendors; landlords)
    • Implement improvement and/or construction project action steps in a timely manner
    • Manage and/or oversee the transition of projects to relevant business segments
    • Assist in the testing of new equipment, devices, or systems
    • Cornplete and/or assist in training required to implement or operate new equipment, devices, or systems
  • FBS_Support/Manage Facilities and Building Capacity and Resources
    • Record and communicate to management regarding needed supplies and materials -Ensure adequate resources and materials are available (e.g., inventory control/stock)
    • Provision resources according to internal needs and policies
    • Track inventory by completing manual written logs and/or updating relevant IT systems
    • Write and/or assist in creation of purchase order needed to secure resources and services from suppliers -Demonstrate knowledge of supplier contracts
    • Participate in corporate-level capacity planning as required
    • Conduct site evaluations in order to determine the potential for retention and/or inclusion into the portfolio or to assess sitets compliance with company standards
    • Work with applicable internal business partners (e.g., corporate real estate) to determine appropriate sites for business expansion
  • FBS_Support/Manage/Drive Facilities and Building Operational and Financial Performance
    • Keep management informed of potential problems or issues that need to be resolved
    • Identify and communicate opportunities to improve operational efficiencies, eliminate waste, or contain costs -Maintain costs and budgets within established financial guidelines
    • Create and communicate financial reports and forecasts to applicable stakeholders (e.g., financial controller; senior leadership)
    • Gather information from relevant stakeholders (e.g., contractors; suppliers; vendors) in order to inform prcurement decisions
    • Conduct applicable audits and analysis to measure environment, energy, and utilities usage and conservation-Define statement of work and/or negotiate agreements with applicable vendors in order to ensure competitive rates are obtained -Ensure that relevant nvoices from external vendors are checked against orders/deliveries and necessary approvals received and are processed for payment
    • Provision employee and/or vendor access to facilities (e.g., data centers) according to site physical security guidelines
    • Manage site logistics and related administration (e.g., catering; travel; reception; transportation)
  • FBS_Partner with Facilities and Building Stakeholders
    • Demonstrate understanding of internal and/or external business partners' goals and operations
    • Identify, communicate, and/or implement changes and improvements (e.g., technology advances; equipment changes; building construction; environmental conditions; financial/budgetary changes) to stakeholders' operations
    • Participate in external professional organizations to learn best practices that can be shared with internal and/or external stakeholders
    • Collaborate with internal partners to ensure minimal to no disruption to their operations
    • Provide direction, assistance, and guidance to internal groups or external vendors in order to ensure problems and issues are addressed effectively

Values Based Competencies

  • Integrity Value: Act Ethically
    • Comply with Applicable Laws, Regulations and Policies
    • Demonstrate Integrity
  • Compassion Value: Focus on Customers
    • Identify and Exceed Customer Expectations
    • Improve the Customer Ex erience
  • Relationships Value: Act as a Team Player
    • Collaborate with Others
    • Demonstrate Diversity Awareness
    • Learn and Develop
  • Relationships Value: Communicate Effectively
    • Influence Others
    • Listen Actively
    • Speak and Write Clearly
  • Innovation Value: Support Change and Innovation
    • Contribute Innovative Ideas
    • Work Effectively in a Changing Environment
  • Performance Value: Make Fact-Based Decisions
    • Apply Business Knowledge
    • Use Sound Judgement
  • Performance Value: Deliver Quality Results
    • Drive for Results
    • Manage Time Effectively
    • Produce High-Quality Work

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.