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Job Details


UnitedHealth Group

Traveling Nurse Practitioner / Clinical Trainer

Healthcare

Clinical

No

Concord, California, United States

$30,000 Sign-On Bonus for External Candidates

Landmark Health, part of the Optum and UnitedHealth Group family of businesses, was created to transform how healthcare is delivered to the most medically vulnerable members in our community. Our medical group provides home-based medical care to chronically ill patients, many of whom are ill-equipped to navigate our overwhelming healthcare system.

ABOUT DELTA

The DELTA team Develops Exemplary Leadership, Teamwork and Accountability and serves a critical role from team member onboarding and market implementation to ongoing education and standardization. The DELTA team member serves as a “leader-coach-player” for new Landmark market employees to provide on the job training, as well as takes a role in supporting mature markets.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Objective:

The DELTA APP is an integral member of the DELTA team and provides services to both new and mature markets. Daily activities can vary week by week based on company needs. These activities include, but are not limited to the following:

  • Onboarding providers
  • Assist with market engagement
  • Support interdisciplinary care team (IDT) operations and weekly IDT meetings
  • In office and field shadowing/ride-alongs
  • On-call coverage
    • Primary call to support market operations
    • Support Landmark’s 24/7 call center for coverage when needed
  • Participate in interview process for new candidates
  • Meet and Greets
  • Emotional support to and relationship development / mentoring of new providers
  • Standardization and Best Practices

The DELTA APP will work closely with the other members of the DELTA team and the Education and Learning Operations teams. The key success metrics for this position will be:

  • Building a best-in-class provider team through clinical training and hands-on peer mentorship
    • Implementing standardized clinical best practices in each new market
    • Positive DELTA impact on KPI’s across Landmark
  • This position is a travel position and require up to 100% travel

SUPERVISORY:

Reports directly to the Executive Director, Delta

SUMMARY:

Training and Team building

  • Leads on the job training process for new providers
  • Training may also include classroom training, EMR mentorship and ride-alongs
  • Completes provider competency checks as appropriate
  • Serves as a peer mentor and resource for new providers, helping them learn and master the
  • “Landmark Way” of practicing
  • Keeps current on relevant medical and nursing research, technology, and related issues by attending continuing education courses, professional meetings and journal reviews
  • Acts as an ambassador and role model for the Landmark culture, helping to build solid, mission- driven, high-performance teams in fitting with the Landmark mission, vision and values

Implementing Best Practices

  • Establishes and maintains comprehensive understanding of Landmark clinical and operational best practices
  • Reinforces best practices with all team members through example, training and mentorship

Patient Care

  • Become licensed and credentialed in multiple states as requested, including assisting the Landmark credentialing team with timely and responsive processing of all required licensing / credentialing paperwork; Responds to licensure action items in a timely fashion
  • Practices in accordance with the respective state laws and regulations governing the practice of advanced practice nursing
  • Performs an initial comprehensive assessment on all newly enrolled members
  • Completes follow-up and post-hospital assessments according to documented standard operating procedure
  • Prescribes appropriate diagnostics and interventions to avoid unnecessary transfers/acute admissions
  • May participate in team meetings that include, but may not be limited to:
    • DELTA meetings
    • Weekly IDT meetings
    • Monthly staff meetings
    • Continuing education/journal club programs
    • All Hands Calls
  • Implements HEDIS measure campaigns and other quality initiatives as directed by Corporate Health Services to ensure the highest standards of care and to promote the improvement of care management and delivery
  • May require some participation in clinical on-call program
  • Perform related duties as necessary and other duties as assigned

COMPETENCY:

To perform the job successfully, an individual should demonstrate the following competencies:

  • Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics
  • Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others
  • Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
  • Interpersonal Skills - Focuses on solving conflict; maintains confidentiality; listens to others; keeps emotions under control and overcomes resistance when necessary; remains open to new ideas
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events
  • Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
  • Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan
  • Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed; generates suggestions for improving work and workflow

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Certificates, Licenses, Registrations:
    • Master’s Degree nurse practitioner or higher-level degree
    • Current NP license
    • Current state driver’s license
  • Completion of Nurse Practitioner accredited program with a Master’s level degree or higher
  • Knowledge of long-term care, community resources and cost-effective alternatives regarding patient care delivery systems
  • Knowledge of CPT, ICD-10 and HCPC codes
  • Knowledge of clinical standards of care
  • Language Skills:
    • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
    • Ability to write reports, business correspondence, and procedure manuals
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Mathematical Skills:
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
    • Ability to compute rate, ratio, and percent
  • Reasoning Ability:
    • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
    • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Computer Skills:
    • Knowledge of Windows 2000 and MS Office Word Processing software

Preferred Qualifications:

  • 5+ years of clinical experience
  • Clinical training experience
  • Awareness about UM standards, NCQA requirements, CMS guidelines, Milliman guidelines, and Medicaid/Medicare contracts and benefit systems

Physical Demands:

Below are the physical requirements which are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Regular requirement to sit; use hands to touch, handle or feel
  • Regular requirement to talk and listen
  • Occasional requirement to stand; walk and reach with hands and arms
  • Occasional requirement to lift and/or move up to 10 pounds
  • Vision abilities include close vision, peripheral vision, depth perception and ability to adjust focus
  • Ability to travel frequently by plane or car
  • Ability to carry required equipment and supplies to visits, and for travel by plane or car

Work Environment:

Below is a description of the work environment that the employee will encounter while performing the essential functions of the job

  • Initial high frequency visits to patient residences followed by as needed visits during market implementations
  • Will require regular travel to patient residences and non-home-based market offices
  • Noise level is usually moderate

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by lower 48 law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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