Clinical Manager

Responsibilities:

• Clinical Competency and supervision/oversight:
• Provide senior level clinical expertise in treatment planning and patient care for assigned program(s).
• Oversee and assist staff in managing clinical crises and transfer to inpatient units.
• Provide clinical supervision to staff and facilitate team meetings.
• Provide orientation for new employees and clearly communicate expectations
• Set goals for staff training, education and self-development in collaboration with clinical and administrative directors and oversee attendance at trainings.
• Ensure staff compliance with annual competencies and assist in maintenance of human resource files with director of outpatient services.
• Program Development:
• Collaborate with clinical director to develop and oversee all aspects of clinical services using best practices approaches for respective clinical population
• Ensures that best practice approaches are implemented in their clinical area.
• Recommend areas for overall staff training and development as well as program growth in collaboration with administrative and clinical directors.
• Team Leadership:
• Monitor program resources and develop staff and group schedules, assign staff according to need. Work with other managers to strengthen cross coverage across units and centers.
• Set a tone and facilitates good working team relationships and communication; models Caring Customer Service behaviors for internal and external customers.
• Set clear expectations for teamwork among staff.
• Act as liaison within the PHBH continuum
• Works with director and management team to ensure collaboration across units for activities such as transfers, transportation, and shared staff events/meetings.
• Administrative Functions:
• Provide regular feedback of performance and annually evaluate the performance of clinical staff.
• Monitor staff progress toward the attainment of annual goals
• Participate in the preparation and revision of policies and procedures pertaining to Princeton House’s overall outpatient service programs.
• Provide support and back up for Utilization Reviewer and UM process
• Monitor daily census of program. Collaborate with clinical and administrative directors, marketing, and program staff to attain budgeted census and length of stay targets.
• Regulatory Oversight:
• Work with administrative director to ensure that the program remains in compliance with various regulatory bodies such as Joint Commission, Medicare, Medicaid, and the New Jersey DHS, DMHAS and DCF.
• Perform chart audits to assess staff compliance with documentation requirements.
• Performance Improvement:
• Assume a leadership role in the implementation of hospital and program performance improvement plans, initiatives and goals.
• Support customer service and performance improvement goals of the department; collaborate with other caregivers/staff within and outside of the department to develop means of enhancing patient care and service.
• Oversee issues such as incidents, complaints, length of stay, status at discharge, and attendance to ensure best possible treatment outcomes.
• Facilitate program performance improvement meetings and maintain minutes for clinical unit.
• Actively market program through a variety of mechanisms including presentations, meetings with referral sources, development of marketing strategies, etc.
• Promote and maintain standards of confidentiality.
• Participate in the outpatient telephone on call system
• Perform other related duties as assigned.

Credentials:

• CADC or LCSW or LPC or PS (Required)

Education or Equivalent Experience:

• Master of Arts or Science (Required)
• Masters degree in social sciences is required. Independent licensure (LCSW, LPC, PhD or LCADC) is required. Five years experience in a mental health field and treatment of the program's patient population and two years of supervisory experience is required. Supervisory certification in Field instruction preferred.