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Job Details

UnitedHealth Group

Associate Director of Business Analysis & Reporting - Hybrid


Director of Nursing


Dublin, Leinster, Ireland

Associate Director of Business Analysis & Reporting

Optum, the fastest growing part of UnitedHealth Group, is a leading information and technology-enabled health services business. Our teams are dedicated to modernizing the health care system and improving the lives of people and communities.

Serving virtually every dimension of the health system, we work with a diverse set of clients across 150 countries – from those who diagnose and treat patients to those who pay for care, deliver health services, and those who supply the cures. Optum maintains operations across North America, South America, Europe, Asia Pacific and the Middle East. Our innovative partnerships provide technology and tools that enable unprecedented collaboration and efficiency. As a result, we can tap into valuable health care data to uncover insights and develop strategies for better care at lower costs.

About the role:

The Business, Analysis and Reporting (BAR) team is a key partner for all value streams across Payment Integrity & Managed Services. The BAR team’s mission is to develop and sustain a deep understanding of our business’s operations and associated data (operational and financial), to create and maintain the metrics, reporting, modeling, and analysis needed to measure performance and drive continuous improvement

We have an exciting opportunity for an Associate Director of Business Analysis & Reporting, partnering with the Data Mining value stream within Non-Clinical Payment Integrity services. This individual will lead the Data Mining BAR team to deliver and maintain reporting and analysis, illustrating daily / weekly / monthly / annual business results. This individual will lead the forecasting and results measurement process, which tracks key performance indicators against internal budget and forecasted targets. This individual will have the ability to use data and performance measures, to understand key drivers and provide insight and recommendations to our Data Mining partners.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin office and telecommuting from a home-based office.

Primary Responsibilities:

  • Conduct and manage Business Analysis & Reporting activity for Data Mining operations team, which includes analyzing, reviewing, forecasting, trending, and presenting information for operational and business planning
  • Partner with and foster critical relationships with key partners in Operations, Finance and Partner Services.
  • Lead and manage a team to deliver regular reporting, analysis, trends and meet savings validation targets.
  • Complete reporting capability analysis and resource assessments for Payment Integrity data Mining products.
  • Develop and/or enhance the appropriate set of standard metrics, scorecards, dashboards, and other reporting to assess ongoing performance, compare against benchmarks, and drive continuous improvement.
  • Reporting and analysis scope to include leading indicators, internal operations metrics (KPIs) and client committed goals, where available.
  • Monitor performance, highlighting trends and analyzing causes of major variances.
  • Conduct and present variance analyses as required each month following month-end business close explaining all significant variances.
  • One critical output of design effort is the creation and deployment of effective dashboards and reporting templates, which drive reporting consistency across the business and enhance the clarity of key takeaways and conclusions associated with business metric reporting
  • Participate in monthly business reviews (MBRs) with Operations leadership along with design and ongoing support of content required.
  • As required, assist business operations owners in sophisticated operations, financial or accounting analyses designed to improve business performance, efficiency and / or growth.
  • Partner with actuarial teams to develop financial models and analyses to support strategic initiatives and to maintain an annual forecasting accuracy rate of + / - 1.5% when measuring financial results.
  • Develop, support, and present ad-hoc client and operational reports.
  • Represent business operations owners/leaders as necessary to report on and explain results.

Required Qualifications:

  • Undergraduate degree or equivalent experience
  • Experience managing complex business/operations and financial analyses, both at the business and individual client level.
  • Experience in report design.
  • Experience presenting business/operations and financial analyses to internal and external clients and senior executives.
  • Intermediate to advanced level of proficiency with Excel, PowerPoint, and Word.

Preferred Qualifications:

  • Advanced Microsoft Office skills, especially Excel, Power Point and Access
  • Experience working with health care operations.
  • High standards of accuracy and precision; highly organized.
  • Highly motivated and driven individual with the ability to think creatively.
  • Demonstrated ability to work with team members in a hands-on capacity.
  • Ability to work across multiple teams and supporting functions to organize and align resources to achieve objectives described above while minimizing impact on business operations owners.
  • Ability to build a comprehensive reporting strategy that delivers business value at both the business operations level and senior leader levels.
  • Ability to navigate current business level operations and financial reporting solutions and design improvements leading to simplicity, increased accuracy and timely reporting.
  • Ability to design and perform insightful analyses as required to identify key business drivers of growth and efficiency / productivity, answer strategic questions and support delivery of internal business goals and client commitments.
  • Ability to evaluate current control environment related to internal and external business results reporting (revenue, IOI, PGs, SLAs, etc.) and design improvements leading to a more effective system of controls.
  • Ability to manage a complex system of daily, weekly, monthly, and annual reporting deliverables effectively and accurately as required by internal stakeholder and external business customers.
  • Ability to design and build effective written presentations and present complex analyses
  • Ability to review the analysis and interpretation of others’ work.
  • Experience in analysis of business processes and workflows, and providing evaluations, benchmarks, and/or process improvement recommendations.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective: make the health system work better for everyone. So, when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

For more information on our Internal Job Posting Policy, click here.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.