Mental Health Director (NP) - New York, NY

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

At Optum, the mission is clear: Help people live healthier lives and help make the health system work better for everyone.

Optum Serve Health Services (OSHS) is one of three businesses under Optum Serve. Optum Serve provides health care services and proven expertise to help federal government agencies modernize the U.S. health system and improve the health and well-being of Americans. By joining Optum Serve you are part of the family of companies that makes UnitedHealth Group a leader across most major segments in the U.S. health care system.

OSHS specializes in creating and managing health care programs through on-location services, patient specific in clinic appointments, telehealth assessments, or any combination based on customer need. OSHS’s customizable solutions serve the diverse needs of commercial customers, as well as federal and state agencies, including the U.S. Departments of Defense, Veterans Affairs, and Health and Human Services.

As a Mental Health Director, you will assist in the care for a very diverse population of members of the World Trade Center (WTC) Health Program enrolled at our William Street Clinic (WSC). This is a multifaceted role that is highly rewarding as your work is helping people live healthier lives. The Mental Health Director is responsible for clinical and administrative oversight for adherence to monitoring protocols and medical necessity for all rendered mental health diagnostic and treatment (including education) provided at the WSC. This includes both overseeing and delivering treatment using evidence-based therapeutic intervention to patients with various behavioral health and psychological conditions to include all levels of acuity.

Primary Responsibilities:

• As a Mental Health Director you will provide mental health care services
• Examine, diagnose, and treat patients with mental health conditions
• Counsel and educate patients and families about conditions and concerns
• Formulate diagnostic and treatment plans
• Coordination of care with specialists and appropriate ancillary services
• Completes all clinical and administrative documentation and paperwork in a timely manner
• Gather complex clinical information, coverage policy and criteria information and work within regulatory guidelines to assist with coverage determinations
• Participate in and opine on cases presented in multi-disciplinary case rounds
• Develop policy materials and guide implementation of clinical policy across operations
• Provide subject matter expertise and input for policy development in support of the WTC Health Program
• Lead the provision of mental health services both in clinic and via Telehealth
• Perform all duties and functions in compliance with state and federal laws and regulations
• Demonstrate ability to maintain productive working relationships with team members, other internal and external customers, and management team

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Licensed Psychiatric Nurse Practitioner
• Active and unrestricted New York License
• 5+ years of clinical experience
• Experience using online clinical references and accessing professional (clinical and regulatory) internet sites
• Experience working with onscreen document images
• Computer and typing proficiency, including MS Office applications (Word, Excel, PowerPoint and Outlook)
• Able to prescribe medications and provide care without supervision
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Managed Care background
• Experience in Coverage Determinations (prior authorization)
• Proven excellent written and verbal communication skills
• Proven excellent interpersonal and problem-solving skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

New York Residents Only: The salary range for New York residents is $85,000 to $167,300. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.