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Job Details

Merck & Co, Inc

Associate Director, US Oncology Healthcare Provider Pan Tumor Marketing Customer Segments


Healthcare Network Director



North Wales, Pennsylvania, United States

Job Description

We are currently recruiting for an Associate Director, Healthcare Provider (HCP) Pan Tumor Strategy (Customer Segment Marketing), US Oncology. This individual will be responsible for developing customer segment market strategies across various HCP types and Key Accounts at the portfolio level.

The position is a Hybrid Role (combination of in-office days and work from home ability) and will be based in either Philadelphia, PA or Upper Gwynedd, PA reporting to a Director, HCP Pan Tumor Strategy, US Oncology.

This position will require outstanding leadership in many areas including HCP marketing and strategy development, promotion, medical education, market research, relationship building, and overall flawless launch execution.

Key responsibilities and experiences include and are not limited to the following:

  • HCP strategy development, refinement and execution across a multi-functional team

  • Create meaningful campaigns and messaging through a strong understanding of the HCP and extended healthcare team(s) space in oncology across customer segments

  • Leverage segmentation to customize the customer experience

  • Develop innovative medical education strategies to meet evolving customer needs

  • Support cross-indication/cross-brand customer facing teams in development of strategies and initiatives within specific customer segments, including key accounts

  • Collaborate with internal brand marketing colleagues and external creative agency partners to create a strategic omnichannel marketing strategy across customer segments

  • Identify insight gaps and recommend market research to meet strategic goals

  • Maintain deep understanding of oncology HCPs and what is needed to activate behavior change

  • Demonstrated ability to successfully work in a complex matrix organization where exceptional collaboration is required to obtain desired results

  • Maintain knowledge of latest technologies and trends to efficiently deliver a portfolio marketing approach across numerous customer types and segments

  • Managing applicable budgets

  • Demonstrating our Ways of Working values

  • Conducting all activities in full compliance with our policies, values, and standards.

Education Minimum Requirements:

  • Required: Bachelor's degree

  • Preferred: Advance Degree (MBA, PharmD)

Required Experience and Skills:

  • Minimum of 4 years Pharmaceutical business experience

  • Minimum of 2 years successful brand marketing or closely related discipline experience

  • Excels when addressing ambiguity, working outside existing processes or structures.

  • Ability to establish networks across stakeholders to drive influence and alignment

  • Test and learn mindset to drive culture of innovation

  • Focused mindset on customer experience

  • Committed to applying agile values, principles, and practices

  • Requires approximately 15-20% travel, including some weekends.

Preferred Experience and Skills

  • Oncology Marketing experience, ideally with a focus in HCP and portfolio marketing

  • Sales experience

  • Product/Indication launch experience – preferably in oncology

  • Previous promotion and medical education development experience

  • Experience in developing brand strategy and implementation across multiple indications/brands

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

New hires in office-based roles in the US & Puerto Rico will be required, subject to applicable law, to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption to this vaccination requirement that can be accommodated without an undue burden to the operation. However, subject to applicable law, employees working in roles that the Company determines require routine collaboration with external stakeholders, such as employees in health services, customer facing commercial, or research based roles, will be required to be fully vaccinated as a condition of employment.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement​

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Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Residents of Colorado:

Click here to request this role’s pay range.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:



1st - Day

Valid Driving License:


Hazardous Material(s):

Number of Openings:


Requisition ID:R203285