Customer Service Representative - Home Medical Equipment

Additional Information About the Role

Do you enjoy providing excellent customer service? Are you looking for a team environment to learn and grow in your career? BJC Home Medical Equipment is looking for an upbeat and compassionate individual to join their team!

Schedule:

Monday - Friday

8:30 am - 5:00 pm

Holiday & Weekend Rotation (On-Call)

This role is ONSITE (Page & I-170)

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BJC Home Care offers patients and their families a complete range of home care services, including skilled nursing services, adult and pediatric hospice and supportive care, rehabilitation therapy, home infusion therapy, infusion treatment rooms, home medical equipment and high-tech respiratory care. Specialty home care programs also are available, including adult and pediatric asthma, cardiac, diabetes, orthopedic and wound care programs.

BJC Home Care provides care to thousands of patients in both Missouri and Illinois. Serving more than 25 counties, it has become the largest home care network in the region and one of the largest in the country.

The Home Medical Equipment Department of BJC Home Care Services offers quality medical equipment and services that our patients can purchase or rent. We offer equipment delivery and comprehensive training on the use of the equipment. The Home Medical Equipment Department also provides home respiratory equipment, supplies and services for patients who need home oxygen or other respiratory therapies, with staff that include registered therapists and other highly trained professionals.

Role Purpose

Responsible for providing and promoting customer satisfaction during the intake coordination process. Responsible for data entry of prescreens received.

Responsibilities

Minimum Requirements

Education

Experience