Job Details
Clinic Services Rep
Additional Information About the Role
Full-time, Benefits Eligible, 401K & Pension
Join the Primary Care Medicine Clinic at Barnes-Jewish Hospital where we pride ourselves on providing the best possible care for our patients and our community. If you enjoy putting a smile on someone's face and providing quality care, this is the role for you! Learning and growing are part of the normal workday at Barnes-Jewish Hospital. Come thrive with BJC HealthCare!
Schedule:
- Monday - Friday
- Day shift (8:30 am - 5:00 pm)
- 40 hours a week
- No weekends or major holidays
Overview
Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.
The Department of Ambulatory Services at Barnes-Jewish Hospital consists of the multidisciplinary staff of BJH Ambulatory Services including responsibility for the GI Labs, Minor Procedure Center, Pain Management Center, Diabetes Center, Resident Clinics, Wound/Ostomy Center and other services as assigned. This department assures that all customers receive the highest level of attention and prompt, courteous service.
Preferred Qualifications
Role Purpose
Provides clerical support in an ambulatory patient care setting encompassing hospital mission, vision and values.
Responsibilities
Coordinates patient referral procedure by management of work queues, in baskets and faxes, as well as initiates the pre-authorization process. Runs eligibility in software to confirm insurance coverage.Provides clerical support including, but not limited to, scanning documents, preparing charts, managing e-correspondence and general inquiries.Schedules and coordinates patient appointments with the department and other areas (radiology, procedure area, other testing) at the time of check out.Effectively interacts and communicates with patients and families to assist them and direct them to access available resources such as financial assistance, social work, and more.Minimum Requirements
Education
High School Diploma or GEDExperience