Job Details
Clinic Services Rep
Additional Information About the Role
Full-time, Benefits Eligible, 401K & Pension
Join the OB/GN Clinic at our Center for Outpatient Health as a Clinic Services Rep. This position works closely with the nurse coordinator as well as directly with patients at checkout. If you enjoy working with people and have great customer service skills, this may be a great opportunity for you. Learning and growing are part of the normal workday at Barnes-Jewish Hospital. Come thrive with BJC HealthCare!
Schedule:
- Monday - Friday
- Day shift (8:30 am - 5:00 pm)
- No weekends or major holidays
- Clinic environment
Overview
Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.
The Obstetrics/Gynecology clinic serves women from diverse socioeconomic and cultural backgrounds, the majority of whom come from the St. Louis metropolitan area. Any woman, regardless of age, is eligible to receive care in the OB-BYN Clinic. Patients are seen for routine OB-GYN care including prenatal care, well women exams, and family planning. The OB-GYN Clinic provides outpatient OB-GYN care and nursing care through health promotion, prenatal screening, diagnosis, treatment, and education.
Preferred Qualifications
Role Purpose
Provides clerical support in an ambulatory patient care setting encompassing hospital mission, vision and values.
Responsibilities
Coordinates patient referral procedure by management of work queues, in baskets and faxes, as well as initiates the pre-authorization process. Runs eligibility in software to confirm insurance coverage.Provides clerical support including, but not limited to, scanning documents, preparing charts, managing e-correspondence and general inquiries.Schedules and coordinates patient appointments with the department and other areas (radiology, procedure area, other testing) at the time of check out.Effectively interacts and communicates with patients and families to assist them and direct them to access available resources such as financial assistance, social work, and more.Minimum Requirements
Education
High School Diploma or GEDExperience