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Job Details

UnitedHealth Group

Sr. Director, Advisory Services - Telecommute


Medical Director


Eden Prairie, Minnesota, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

The Sr. Director, Advisory Services is the overall Medicare product lead across high-complexity, multi-workstream engagements with responsibility to own, coordinate, and harmonize the overall approach.

The Sr. Director serves as the principal point of day-to-day contact with internal product solutions teams, external clients and establishes optimal communication cadence with C-Suite executives. This role ensures enrollment product solutions are implemented and output is synchronous with client expectations. The Sr. Director focuses on practice economics and directs team members to follow the practices needed to ensure both quality and project profitability. The Sr. Director also has responsibility to identify client needs and tailor new business development opportunities both within the practice and across other Optum Insight business segments.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Overall project lead across high-complexity, multi-workstream engagements
  • Diagnose client identified issues (as well as underlying circumstances) and determine the appropriate solutions
  • Build consensus among client stakeholders who play a critical role in the client’s ability to successfully implement the identified solutions
  • Provide status updates and review of deliverables to client senior leadership team and/or project sponsors
  • Accountable for budget and timelines of project deliverables across all workstreams
  • Closely monitors actual vs. expected team utilization
  • Utilize the standardized delivery tools to ensure effective and efficient project outcomes
  • Provide support and subject matter expertise within enrollment operations and coordinating with Optum Consulting and Optum Company business units when enrollment operations expertise is required in dealing with client issues
  • Develop strategic product roadmap and timelines
  • Managed products to a profit-and-loss
  • Provide insight to business analysts and product owners on features
  • Review and acceptance test new product features
  • Contribute to business development efforts and identify opportunities for collaboration with other OptumInsight business segments
  • Develop proposals and statements of work for client specific engagements
  • Participate, support and complete RFI, RFP and sales process
  • Provide timely coaching and mentoring of project team with the goal of developing and retaining talent within the organization
  • Create a team-oriented work climate that enables professional development and encourages creative solutions and strategies
  • Communicate effectively and accurately in writing and verbally to prospects, clients, and other staff
  • Demonstrate excellent relationship management skills and ability to handle challenging interpersonal situations

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 8+ years of Medicaid and Medicare Enrollment expertise as well as project management, change management, developing and presenting deliverables and analytics
  • 8+ years of experience deploying complex health solutions
  • 5+ years developing healthcare solutions and products
  • 5+ years Agile experience
  • 5+ years developing product roadmaps
  • Ability to travel 25-50%
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Bachelor's Degree or Graduate level degree obtained in business or Healthcare
  • Experience working in Healthcare
  • Experience mentoring junior level staff
  • Experience managing projects that achieved budget and timeline goals
  • Background in healthcare consulting
  • Possess analytical reasoning and solution-focus problem solving
  • Proven written and verbal communication skills
  • Ability to lead and motivate cross-functional teams
  • Ability to work independently with minimal supervision

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $134,200 to $257,700. The salary range for Connecticut / Nevada residents is $134,200 to $257,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.