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Job Details


UnitedHealth Group

Sales Director - Telecommute in IL

Healthcare

Medical Director

No

Chicago, Illinois, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

The Director of Sales is responsible for managing a direct to consumer sales organization within IL for the UnitedHealth Care Nursing Home Plan and Optum Care Model . The Director of Sales will be responsible for managing a team of sales representative (“SAM's") in that market. The Director of Sales is accountable for generating new membership (“gross adds”) consistent with the budget and the revenue assumptions by month (“member months”)

If you are located within the state of Illinois, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

  • Manage the day to day activity of a market sales team, with an expected number of direct reports not to exceed eight full time employees
  • Develop and executes an annual sales plan, and monitors results based on monthly performance
  • Provide senior market leader with assistance, reports and other items as requested, and functions as a member of the market leadership team
  • Oversee compliance with the Medicare Marketing Guidelines
  • Manage the implementation and adherence with the CCM direct to consumer sales model
  • Lead the market internal customer relationship management meeting (CRM Meeting) for the site, which includes developing and driving cross functional action plans, ensuring issues are resolved and documented, and same store account plans are in place
  • Utilize the MAP process to establish, discuss and monitor direct report’s performance, create development plans, and implement corrective action measures as appropriate and described in Optum performance management guidelines
  • Recruit, hire and assist with the training of sales personnel
  • Provide day to day direction to SAMs and assigned management personnel
  • Manage CRM tool (bConnected) in accordance with departmental policies and metrics
  • Oversee the implementation process consistent with the organization’s Implementation Process as outlined in salesforce.com. Ensure new SNF launch metrics are achieved
  • Conduct weekly 1/1 with direct reports to facilitate and monitor performance
  • Provide month end report to RVP of Sales and action plan for subsequent month
  • Conduct face to face contact with SNF personnel to address concerns and present the Optum CCM value proposition
  • Provide compliance oversight and ensure all assigned sales personnel abide by the Medicare Marketing Guidelines
  • Serve as subject matter expert for market(s)
  • Professional Development
    • Engages in on-going self-development planning that builds personal leadership skills, organizational knowledge and expands knowledge within the industry
    • Seeks opportunities to network with colleagues, share experiences, willingness to provide direct support, solicit feedback and exchange ideas
    • Develops and achieves professional growth goals, objectives and reviews with supervisor
    • Practices UnitedHealth Groups Mission, Vision and Values


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Appropriate state health insurance licensure within 90 days of hire date or able to obtain
  • 2+ years of managing a sales organization
  • Lead management software knowledge and preview experience
  • Managing a salesforce utilizing a standard model, including the use of a CRM (salesforce.com, Siebel, or a similar product) to drive decisions
  • Intermediate user level in Microsoft Word, PowerPoint and Excel
  • Ability to work a variety of hours, early morning, evenings and weekends, as required by various sales activities
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Bachelor’s degree or equivalent work experience
  • Knowledge of healthcare industry
  • Technical knowledge of the healthcare industry, especially long term care Medicaid and Medicare
  • Budgeting expertise
  • Management of a direct to consumer staff
  • Exemplary oral and written communication skills
  • Time management skills
  • Use of technology to improve efficiency
  • Critical listening and thinking skills
  • Decision making/problem solving skills
  • Territory planning and management skills
  • Negotiation skills
  • Presentation skills
  • Sales Management Skills
  • Ability to work effectively independently and within a team environment


To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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