Director Pharma Services Strategy - Hybrid

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.

Director, Pharma Services Strategy will be part of a team who are responsible for identifying opportunities across the Life Science sector where Optum can provide new products and services, across the life cycle of a therapy. This would include the R&D phase, launch and post launch of new and existing therapies, especially in new innovations such as specialty, oncology and cell and gene therapy.

Responsibilities:
The role will take a strategic account management approach to working with the key manufacturers driving innovation over the next 5-10 years and identify what new products and services we can provide to ensure the right patient, gets the right therapy at the right time. The role will work across Optum to provide end-to-end solutions to these opportunities, making it easier for manufacturers to work with Optum. The role will define the product / service vision, deciding what problem to solve, for whom, and when. The role will be responsible for monitoring market trends, competitive analysis, and product viability and feasibility information—and use their research to create a product vision that will delight customers and offer a high ROI.

• Identify appropriate stakeholders and decision-makers within the client organization
• Establish productive relationships and clear lines of communications with relevant client stakeholders and decision-makers
• Research, understand and anticipate the client's current and future business needs, challenges, and strategies (e.g., leveraging industry knowledge and experience)
• Demonstrate working knowledge of the client's business to identify new business opportunities (e.g., business goals, strategies, structures, processes)
• Maintain ongoing contact with clients to identify and address emerging issues/concerns
• Coordinate/facilitate communications between the client organization and internal teams (e.g., Sales, Technology, executive sponsors)

Sales
The role will have P&L responsibility. Using strategic account management, the role will create specific plans for specific manufacturers and be accountable for delivering top line sales as well as profit.

• Develop business opportunities and grow revenue
• Demonstrate knowledge of Optum's products, services, and competencies, and how they can be leveraged to meet the client's needs
• Cultivate the client's perception of Optum as a trusted partner and strategic advisor (e.g., build credibility, demonstrate full understanding of their business, leverage other resources within Optum)
• Identify and pursue opportunities to provide additional products and services that meet client needs (e.g., system enhancements, process changes)
• Identify and pursue opportunities to leverage additional resources for existing client projects (e.g., project management, consulting resources, technologists)
• Drive high levels of client satisfaction by focusing efforts on results that meet or exceed the client's expectations

Ability to work cross functionally
Given the breadth and diversity of Optum, a key part of the role will be to work with all the Optum business segments to create products that leverage existing capabilities, products, and services (as appropriate) as well as creating new products and services which fill gaps, to create value that is bigger than the sum of the parts. To do this, the role requires people with excellent project management skills, people skills, team working skills and ability to inspire diverse teams to work together towards a common goal.

• Identify new business opportunities and communicate to appropriate internal teams (e.g., Sales/Contracting, Billing, Data Analytics, Operations)
• Demonstrate knowledge of Optum’s business practices and structures (e.g., operations, systems, tools, processes, management, disciplines)
• Seek opportunities to learn about the overall Optum and UnitedHealth Group businesses (e.g., strategies, products, services, revenue streams, growth plans)
• Demonstrate knowledge of business financials and the levers that drive profitable growth (e.g., IOI, margin, revenue)
• Identify and recommend ways to improve overall organizational performance, based on knowledge of the business (e.g., process improvements, cost reduction opportunities, structural changes)

Other duties and responsibilities, not specifically described, may be defined, or assigned from time to time, consistent with knowledge, skills, and abilities of the incumbent by management.

• Extensive experience working for top tier pharmaceutical companies in a R&D and commercial role, with experience of multiple markets.
• Proven strategic account management skills.
• Proven track record on delivering P&L, especially Sales
• Undergraduate Degree
• Project management experience
• A proven leader with a track record in building High Performing Teams
• Experience in Agile practices
• Knowledge and ongoing interest in the market and industry trends, especially in specialty, oncology and cell and gene therapy
• Ability to inspire a cross functional team
• Excellent stakeholder management and communication skills

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So, when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care must go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.℠

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.