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Director, Internal Communications - El Segundo, CA


Medical Director


El Segundo, California, United States

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)

No industry is moving faster than health care. And no organization is better positioned than Optum to lead health care forward.

The Optum Communications director will design and implement communication strategies that elevate Optum's reputation, performance, and connections with employees. Specifically, she/he will be responsible for communications within the California market.

Essential qualities for success in this position include strategic expertise, leadership presence, a collaborative disposition, uncompromising eye for quality, change agility, resourcefulness, creative problem-solving, multi-tasking skills, and flexibility.

Primary Responsibilities:

  • Serve as a strategic communication partner, proactively assess and address needs, and develop and implement strategic communications plans, vehicles, media, and messaging
  • Partner with senior-level executives to develop and implement executive communication strategies, report regularly on communication progress
  • Develop and implement internal communication strategies that improve business performance, connect employees, and reinforce our mission, vision, values, and culture
  • Collaborate to develop and implement a modern, dependable communications infrastructure that reduces low-level administrative burden on communicators
  • Write and develop content tailored to the specific medium and audience requirements (e.g., emails, articles, talking points, web, video, graphics etc.). Adapt style/tone to meet the needs of the specific message/leader/audience/channel
  • Project manage communication campaigns to ensure timely, successful completion and quality results
  • Develop content tailored to the specific medium and audience requirements across written, visual, interactive, and auditory formats
  • Analyze communications performance, report regularly on status and continuously improve strategy, channels, content, and tactics
  • Proactively seek out and promote innovative and creative approaches to communication
  • Collaborate with internal stakeholders to help define communications needs and preferences

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s Degree or equivalent experience (5+ years relevant experience beyond the required years of experience can be substituted in lieu of a bachelor’s degree)
  • 10+ years corporate communications experience
  • Project management experience and the ability to manage multiple projects simultaneously
  • Experience communicating in multiple media (e.g., print, email, web, video/audio, graphics)
  • Proven superb writing skills with the ability to translate strategy, complex topics and technical language into compelling communications for a variety of audiences
  • Demonstrated success working with senior executive level clients and stakeholders
  • Proven ability to consult with clients to determine requirements, stakeholders, and scope
  • Provenbility to work in a fast-paced, complex, often-changing environment
  • Demonstrated excellent writing and oral communication skills, ability to persuade and build consensus with stakeholders

Preferred Qualification:

  • Healthcare experience

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California Residents Only: The salary range for California residents is $101,200 to $184,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.