Director, HSO Communications
Additional Information About the Role
Director, HSO Communications
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BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
Oversees all hospital and service organization communications ensuring each HSO has the communications expertise, guidance and skillset needed to help advance organizational goals. Ensures alignment and consistency of messages and programs across HSOs, in conjunction with system work. Responsible for assisting Executive Director of Communications in developing and implementing strategic communication plans for BJC HealthCare in support of our mission. Ensures system-wide communications strategies are deployed across the HSOs in an engaging and inspirational manner.
ResponsibilitiesManages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.May participate in the development of departmental staffing, revenue and/or expense budgets and having direct responsibility for adhering to those goals. This includes responding to changes in the business which may affect the ability to achieve the budget goals.Leads the communication team members responsible for communications within the HSOs. Serves as escalation point of contact for communications at the HSOs.Oversees the development and implementation of strategic employee communications across the HSOs.Leads the development of HSO standard leadership meeting, board meeting and town hall content and tools to ensure consistency and alignment across all HSOs.Forges a strategic partnership and builds strong relationships with HSO leadership and client groups to support broad communication efforts including (but not limited to) strategic planning, crisis communications, etc.
EducationBachelor's Degree - Business/Communication/related
Supervisor Experience5-10 years
EducationMaster's Degree - Business/Communication/related
Supervisor Experience10+ years
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Pension Plan*/403(b) Plan funded by BJC
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
To learn more, go to www.bjctotalrewards.com/Benefits
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer