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Job Details

BJC HealthCare

Director, Ambulatory Operations for BJC Medical Group


Medical Director


Saint Louis, Missouri, United States

Additional Information About the Role

Director of Ambulatory Operations for BJC Medical Group

Oversight would be the Illinois Metro Region which includes Memorial Hospital Belleville, Memorial Hospital Shiloh and Alton Memorial Hospital




BJC Medical Group is the multi-specialty physician organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with the top-ranked hospitals in the area.

Since 1994, BJC Medical Group has provided access to the world’s best medicine through caring people and integrated systems. The providers are nationally recognized for excellent patient satisfaction and quality health care.

BJC Medical Group physicians are trained and certified in over 25 medical specialties and serve patients in more than 125 locations in the greater St. Louis, mid-Missouri and southern Illinois areas.

The Operations Department provides support to the strategic and operational objectives of BJC Medical Group practices and is located in Town & Country.

Preferred Qualifications

Role Purpose

Responsible for executing the BJC Medical Group ambulatory business strategy and operational plans for the communities served by BJC HealthCare in Missouri and Illinois. This includes both optimal practice design and strategic market positioning. Responsible for the operational aspects of a patient care model that allows physicians, advanced practice practitioners and other clinicians to leverage best practices, improve patient outcomes and create a uniquely better patient experience. The incumbent will also be responsible for holding practice management accountable for key performance metrics, monitoring and reporting related to high quality patient care.


Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.Directs overall operations of practice management services, setting strategic direction and ensuring necessary resources are in place to support the department's goals.Participates in the development of physician engagement strategic initiatives and ensure hospital presidents and leadership receive appropriate support from the program.Partners with leaders to develop analyses of physician practices, providing direction on the addition of physicians and practice staff, maintaining the sustainability of existing practices, and utilizing opportunities to improve management and financial efficiencies.Develops and implements an operating franchise model that ensures the integration of best practices across all locations.

Minimum Requirements


Bachelor's Degree - Business/HC Admin/related


10+ years

Supervisor Experience

5-10 years

Preferred Requirements


Master's Degree - Business/HC Admin/related
Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

  • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
  • Disability insurance* paid for by BJC
  • Pension Plan*/403(b) Plan funded by BJC
  • 401(k) plan with BJC match
  • Tuition Assistance available on first day
  • BJC Institute for Learning and Development
  • Health Care and Dependent Care Flexible Spending Accounts
  • Paid Time Off benefit combines vacation, sick days, holidays and personal time
  • Adoption assistance

To learn more, go to

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer