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Market Growth Director (Medicare) - Honolulu, Hawaii


Medical Director


Honolulu, Hawaii, United States

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Great sales are the result of strong purpose, conviction, and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of Medicare products that are greatly improving the life of others. The Market Growth Director role defines the local go-to market strategy and leads the local sales team in delivering on that strategy to best meet our membership needs while outpacing the competition in overall growth. This candidate must have a proven track record of sales experience.

Primary Responsibilities:

  • Multi-Channel Growth:
    • Drive Medicare sales growth regardless of channel
    • Proactively develop and execute strategic and comprehensive sales business plan for market to achieve/exceed sales goal
    • Develop and implement the sales strategy to exceed revenue targets, including the demand generation plan and sales process for both our direct and partner channels
    • Ensure membership goals are met, primarily through the acquisition of new members - but also through effectively and efficiently managing sales related member migration/retention programs in a market
    • Partner with local marketing teams to maximize local sales leads and/or Direct-to-Consumer opportunities that complement national brand and growth initiatives
    • Engage with key internal partners to drive growth & retention within the market
    • Apply CMS regulations and standards
  • Team and Business Process Management:
    • Build and maintain a best-in-class team of Market Growth Managers through coaching, mentoring & development. Hold managers to a high degree of accountability through on-going feedback and performance/assessment metrics
    • Create a talent pipeline to identify and develop future leaders for key roles
    • Identify process of improvement opportunities
    • Drive innovation & evolve strategies in the market with an eye for new opportunities. Increase system automation for reporting, monitoring and customer service escalations
    • Manage the acquisition cost, investment and spend by appropriately allocating and managing costs associated with staff, marketing, and community programs
  • Agency Performance and Strategic Opportunities:
    • Grow relationships with agencies that sell our products and assess agency recruiting needs by market and new opportunities for growth. Present at large scale Agency partner events
    • Manage all aspects of new strategic account development: prospecting, consultation, building strategic alliances, compelling proposals, relationship management and closing opportunities
    • Identify and qualify new sales opportunities and develop plans for introducing new solutions through collaborative key agency relationships

Demonstrated Skills:

  • Create High Performing Teams by:
    • Providing clarity to team processes, roles, skills, and deliverables
    • Evaluating and debriefing team performance and providing feedback and support
    • Monitoring and guiding team deliverables
  • Assuring Results by:
    • Keeping team motivated and on task for achieving goals and targets
    • Regularly reviewing performance against measures
    • Holding themselves and the team accountable for achieving results
  • Collaborating by:
    • Working collaboratively by building trust with the team and key partners
    • Looking for opportunities to gain commitment to growth
    • Practicing consistency, reliability, and dependability with commitments

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • College degree or equivalent experience
  • Health & life insurance license obtained and maintained as required by state law
  • 5+ years of sales/business development experience
  • Experience collaborating with brokers and/or agencies
  • Managed care, Medicaid, Medicare, Dual Special Needs Plan (DSNP) sales experience
  • Proficiency in MS Office (Outlook, Word, Excel, PowerPoint)
  • Proficient with technology resources (computers/mobile devices, Internet, social media platforms & networks, software applications, virtual presence, etc.)
  • Proven success exceeding company assigned quotas, sales goals, and deliverables
  • Ability to travel up to 50% of time within assigned sales territory, overnight travel as needed
  • Reside on the island of Oahu

Preferred Qualifications:

  • Master’s degree
  • Active HI state health/life insurance license
  • Sales team management experience
  • Experience with Sales Force
  • CMS Proficiency
  • Solid problem-solving skills and time management

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.