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Job Details


UnitedHealth Group

Medical Assistant West Plano, TX

Healthcare

Medical Office Assistant

No

Plano, Texas, United States

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

Let’s talk about meaningful work, an important role and a career move that can transform your future. At WellMed, now part of Optum and the UnitedHealth Group family of businesses, we focus on prevention and the complete coordination of care for our patients. Join us and you’ll be part of a team dedicated to patient-centered, safe and effective health care. Your skills and talents will make an important impact on our patients while you open doors for yourself that simply do not exist in any other organization.

Primary Responsibilities:

  • Perform all duties in accordance with clinical, OSHA and infection control standards
  • Interpret and carry out provider orders
  • Assist the physician and/or associate practitioner with procedures and treatments
  • Escorts patients to exam rooms, interviews patient, measures vital signs (including weight, blood pressure, pulse and temperature) and documents in patient’s chart
  • Record patients’ medical history, health maintenance and chief complaint
  • Give instructions to patients as instructed by the physician or associate practitioner
  • Document all patient related communication and interventions in patient’s EMR
  • Utilization of CINA sheets
  • Prepare and administer medications applying aseptic technique
  • Observe patient response to medications administered and reports adverse events to provider
  • Coordinate out-patient testing and referrals, as well as hospital pre-admission when necessary
  • Scan all referral letters, x-ray reports, and lab results in patient’s EMR per clinic protocol
  • Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, equipment sterilization, etc.)
  • Prepare, restock, and disinfect examination rooms, procedure rooms, lab area, and all other patient care areas at scheduled intervals, and as needed
  • Take telephone and e-mail messages, as well as medication refill requests, from patients and provide feedback and answers to patient/physician/pharmacy per physician protocol
  • Collect data and process messages from patients and front office to physicians and associate provider
  • Maintain confidentiality at all times according to USMD policy and procedures and HIPPA requirements


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High school diploma or GED
  • Current, nationally recognized Medical Assistant certification or registration or the ability to obtain the designation within 180 days of employment
  • Current CPR and/or BLS certification or the ability to attain the certification within 30 days of employment
  • Knowledge of medical terminology
  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • 1+ years of experience as a Medical Assistant or related experience in a medical setting
  • Microsoft experience
  • ICD-9/10 and CPT coding experience
  • Bilingual (English / Spanish) language proficiency
  • Travel (if applicable) - Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area


To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.


Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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