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Job Details

Administrative Assistant - Overland Park, KS


Medical Office Assistant


Overland Park, Kansas, United States

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Administrative Assistant will be responsible for assisting the Revenue Cycle team. Will provide assistance in supporting the submission of correspondence related to the Revenue Cycle team. Will serve as Point of Contact for RCM staff as well as being responsible for the accurate and timely submission of correspondence, composition of documents and communication of all tasks.

This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am - 5pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 6860 West 115th Street Overland Park KS 66211

Primary Responsibilities:

  • Acts as a Point of Contact(POC) for submission of RCM documentation to ensure accuracy and timeliness
  • Reviews documentation and provides feedback to RCM as necessary
  • Identifies and communicates trends in accordance with policies and procedures.
  • Ensures correspondence, patient invoices and claims are accurately generated and submitted on a timely basis.
  • Processes credit card payments in accordance with policies and procedures.
  • Ability to multi task in a high volume work environment.
  • Provides exceptional customer service to internal and external customers.
  • Other duties as assigned.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)

Preferred Qualifications:

  • 3+ years of Home Infusion Accounts Receivable and/or Billing experience
  • Intermediate level skill in Microsoft Excel
  • Intermediate level skill in Microsoft Word

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.