Medical Assistant Marinette, Wisconsin

The Medical Assistant, On-Site Solutions is responsible for ensuring the well-being of patients and for providing a positive, supportive environment for patients and other staff while working in conjunction with physicians, advanced practice clinicians, front office and clinical staff.

Core Responsibilities:

• Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, Friendly
• Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs
• Through genuine and positive communication, makes each customer feel informed, understood, and special
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
• Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion
• Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals

Primary Responsibilities:

• Complete provider orders per state and provider regulations
• Perform Clinical Intake with patients to include taking and recording vital signs and patient history
• Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.
• Prioritizes and multi-tasks to optimize patient flow and the patient experience
• Complete patient referrals and patient callbacks daily, with results as needed
• Proper, concise and complete EMR documentation and paper based documentation for all assessments and procedures
• Other duties as assigned such as new models of care and new types of procedures, etc.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma or GED
• Completion of medical assistant training program or 1+ years of medical assistant or phlebotomist experience in an urgent care, primary care, or emergency room setting
• Meet all other state requirements by law, including but not limited to all state requirements, and licenses, where applicable
• If required by state - ability to maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT) or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• 2+ years of direct patient care experience performing medical assistant clinical duties in an urgent care, physician practice, or emergency room setting
• Direct experience with the following tasks:
  • Clinical intake, patient data collection
  • Laboratory specimen collection (blood-draw/venipuncture, urine collection, point of care testing, etc.)
  • Performing EKG testing
  • Application of orthopedic devices, such as preformed splints
  • Performing basic wound care
  • Review of basic instructions such as use of patient assistive devices (crutch fitting & walking)
• Knowledge of federal, state and local laws and regulations including OSHA and HIPAA requirements
• Knowledge of computerized information systems (EMR) used in clinical management settings

Working Conditions:
This role is patient and client facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs.

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both its owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine provided by the medical practices of any of their physicians.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.



Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Proof of immunity to vaccine-preventable diseases is an employment requirement.