Medical Assistant Lead

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)

The Lead Medical Assistant (MA) is responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care. The MA assists the clinician with minor medical and surgical procedures; performs a broad spectrum of clerical and administrative duties related to the delivery of patient care assistance.

Primary Responsibilities:

• Consistently exhibit behavior and communication skills that demonstrate the company’s commitment to superior customer service, including quality care and concern with internal and external customers
• Use, protect, and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Anticipate the clinician’s needs and carries out orders
• Check for patients' arrival status and escorts patients from waiting area to exam rooms. Escorts patients to ancillary services as needed
• Obtain, record, and report vital signs and other pertinent patient information to RN, LVN, or clinician
• Perform various medical procedures and medication administration as appropriate for their certification
• Perform phlebotomy, process lab specimens, and maintain lab specimen logs as appropriate
• Assist clinician with procedures as requested
• Ensure proper documentation of all procedures
• Maintain and clean exam and treatment areas, specimen processing areas, and medical equipment
• Complete or assist with the completion of appropriate forms, tracking, transport, etc.
• Has advanced skills and expertise in a variety of work processes or activities
• Act as a team lead, coordinating the work of others, but not a supervisor
• Works autonomously within established procedures and practices
• Can be a preceptor or focused on training new entry medical assistants and MA externs
• Anticipates patterns and links; looks beyond the immediate problem to the wider implications
• Generates new and innovative solutions to complex problems

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma or GED
• Completion of a Medical Assistant program or 3+ years of experience as a Medical Assistant or Preceptor
• BLS certification or willing to obtain within 30 days of hire
• Access to reliable transportation that will enable you to travel to client or patient sites within a designated area
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• 1+ years of experience in an ambulatory care setting or experience in the military as a Medical Assistant/EMT
• Electronic Medical Records (EMR) experience
• Experience in primary care or specialty care such as pediatrics, pain management, cardiology, urology, orthopedics, oncology, senior care, obgyn, urgent care
• Bilingual English and Spanish
• Willing to travel to various OptumCare CO clinic locations as needed

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers at OptumCare. We're on a mission to change the face of health care. As the largest health and wellness business in the US, we help 58 million people navigate the health care system, finance their health care needs and achieve their health and well-being goals. Fortunately, we have a team of the best and brightest minds on the planet to make it happen. Together we're creating the most innovative ideas and comprehensive strategies to help heal the health care system and create a brighter future for us all. Join us and learn why there is no better place to do your life's best work.(sm)

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.

Colorado Residents Only: The hourly range for Colorado residents is $18.80 to $36.78. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.